Automas Technologies

Summary

Vacancy: 3
Age: 20 to 40 years
Location: Dhaka, Dhaka (Mohammadpur)
Salary: Tk. 12000 – 15000 (Monthly)
Experience: 1 to 2 years
Published: 20 May 2025

Requirements

Education

Bachelor in Engineering (BEngg), Diploma in Engineering, Bachelor of Science (BSc)

Experience

1 to 2 years
The applicants should have experience in the following business area(s):
Telecommunication, IT Enabled Service, Computer Hardware/Network Companies, Technical Infrastructure
Freshers are also encouraged to apply.

Additional Requirements

Age 20 to 40 years

Basic knowledge of networking, IP Telephony, and VoIP systems.
Familiarity with routers, switches, and networking equipment.
Strong problem-solving skills and the ability to manage technical challenges effectively.
Excellent communication skills with a customer-focused approach.

Responsibilities & Context

Job Summary:

We are seeking dedicated and technically skilled individuals to join our team as Technical Support Engineers for IPTSP (IP Telephony Service Provider). The ideal candidates should have a strong understanding of networking, VoIP, and telecommunication systems. This role requires problem-solvers who can handle network troubleshooting, system maintenance, and provide exceptional client support.

Key Responsibilities:

Provide support for IPTSP-related issues, including troubleshooting and resolving technical problems.
Install, configure, and maintain IP Telephony systems.
Monitor and manage network infrastructure, including routers, switches, and wireless access points.
Work closely with the technical team to ensure the smooth operation of IPTSP services.
Address customer inquiries and deliver effective solutions to enhance client satisfaction.
Document technical issues and maintain records of resolutions.

Skills & Expertise

Computer skill

Customer Handling

Customer Support

Good communication skills

IP Telephone and IPPBX Marketing

IPPBX Marketing

Issabel

IT Support Service

MS Word/ Excel/ PowerPoint/ OneNote

Telecommunication Service

Compensation & Other Benefits

T/A, Mobile bill, Performance bonus, Tour allowance
Salary Review: Yearly
Festival Bonus: 2

Opportunity to work in a fast-growing technology sector.
Professional development and continuous learning opportunities.
Friendly and collaborative work environment.
Yearly performance bonuses based on individual and team achievements.
Opportunity to work with the latest technologies in IP Telephony.
Career advancement opportunities within the company.

Workplace

Work at office

Employment Status

Full Time

Job Location

Dhaka, Dhaka (Mohammadpur)

Source link

To apply for this job email your details to admin@chakricircular.com