Telesales Executive

Creative Business Group

Telesales Executive

Creative Business Group

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Summary

• Vacancy: 08
• Age: 22 to 30 years
• Location: Dhaka (Dhanmondi, Uttara)
• Salary: Tk. 15000 – 20000 (Monthly)
• Experience: At least 1 year
• Published: 9 May 2024

Requirements

Experience

• At least 1 year
• Freshers are also encouraged to apply.

Additional Requirements

• Age 22 to 30 years

• Experience in telesales and customer service is preferable
• Ability to learn about products and services and describe/explain them to prospects
• Good communication and interpersonal skills
• Cool-tempered and able to handle rejection
• Outstanding negotiation skills with the ability to resolve issues

Responsibilities & Context

We are looking to hire an experienced, customer-oriented Telesales Executive to utilize inbound and outbound telephone calls to achieve sales targets. The Telesales executive’s responsibilities include cross-selling or up-selling our products where possible, receiving incoming telephone calls, assisting with customer inquiries as well as maintaining an accurate record of all calls made and received.

• Contacting potential or existing customers to inform them about the services.
• Managing large amounts of outbound calls in a timely manner.
• Answering questions about services or the company.
• Asking the right questions to engage customers and keep the conversations long.
• Asking questions to understand customer requirements and close sales.
• Initiating sales with potential customers over the phone call to achieve the target.
• Briefing the benefits of the respective course to the customers.
• Using the utmost friendly, polite, and convincing tone.
• Doing regular follow-ups with the contacts and leads.
• Developing and sustaining solid relationships with customers to encourage repeat business.
• Handling and solving customer queries and grievances.
• Performing according to monthly defined Key Performance Indicators (KPIs).

Compensation & Other Benefits

• Mobile bill, Performance bonus
• Lunch Facilities: Partially Subsidize
• Salary Review: Yearly
• Festival Bonus: 2

Employment Status

Full Time

Gender

Only Female

Job Location

Dhaka (Dhanmondi, Uttara)

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