In-Charge, Loan Servicing (Temenos T24 Specialist)

IPDC Finance PLC

Requirements

Education

  • Bachelor of Business Administration (BBA)

Experience

    • 8 to 10 years
  • The applicants should have experience in the following business area(s): Banks

Additional Requirements

  • 8–10 years of experience in loan operations or servicing, including 2–3 years in a supervisory capacity.
  • Proven expertise in CBS platforms, particularly Temenos T24.
  • Familiarity with regulatory compliance and audit procedures is advantageous.

Responsibilities & Context

1. CBS Loan Operations & Oversight

· Administer end-to-end loan servicing processes in CBS, including account creation, disbursement, repayment scheduling, and NPL tracking.

· Monitor system integrity and resolve transactional discrepancies to ensure accurate data flow.

2. System Monitoring & Enhancement

· Collaborate with Business Transformation (BT) teams to troubleshoot CBS issues and contribute to system improvement initiatives.

3.    Product & Regulatory Configuration

· Support CBS updates for new products and regulatory changes in coordination with technical and compliance teams.

4.    Issue Resolution & Escalation Management

· Lead root cause analysis for complex CBS-related issues and coordinate resolution with relevant stakeholders.

5.    Interest Rate Execution

· Implement approved interest rate changes in CBS and ensure timely client communication.

6.    Audit & Compliance Support

· Maintain audit-ready documentation and respond to internal and external audit queries using CBS data.

7.    Client Support & Documentation Delivery

· Ensure prompt resolution of client inquiries and timely delivery of documents such as tax certificates, NOCs, settlement breakdowns, and CBS postings (e.g., renewal, restructures, rescheduling, write-offs).

8.    Process Optimization & Special Projects

· Drive operational efficiency, reduce turnaround time, and lead management-assigned initiatives for continuous improvement.


Skills & Expertise


Compensation & Other Benefits

  • Performance bonus,Provident fund,Weekly 2 holidays,Insurance,Gratuity
  • Festival Bonus: 2

Workplace

Work at office

Employment Status

Full Time

Job Location

Dhaka

Job Highlights

We are seeking a seasoned professional to lead our Loan Servicing Team, with specialized expertise in Temenos T24 Core Banking System (CBS).

Company Information

IPDC Finance PLC

Address:

Hosna Center (4th Floor), 106 Gulshan Avenue, Dhaka – 1212

Business:

IPDC Finance PLC. (IPDC) is first private sector financial institution in Bangladesh established in 1981. With over 40 years of operation, IPDC has played a significant role in developing Bangladesh’s industrial landscape. Today, IPDC is the fastest growing financial institution with the strongest balance sheet, catering to Corporate, SME and Retail market segments. In line with the business expansion plans currently underway, we are looking for passionate, tech savvy and innovative aspirants who can add value to our journey to live unbound. At IPDC, it’s not a job we offer, we offer a lifestyle.

To apply for this job email your details to mahadihasanbappy0619@gmail.com