Automas Technologies
Requirements
Education
- Bachelor in Engineering (BEngg)
- Diploma in Engineering
- Bachelor of Science (BSc)
Experience
- At most 2 years
- The applicants should have experience in the following business area(s): Telecommunication, IT Enabled Service, Computer Hardware/Network Companies, Technical Infrastructure
- Freshers are also encouraged to apply.
Additional Requirements
- Age 22 to 35 years
- Basic knowledge of networking, IP Telephony, and VoIP systems.
- Familiarity with routers, switches, and networking equipment.
- Strong problem-solving skills and the ability to manage technical challenges effectively.
- Excellent communication skills with a customer-focused approach.
Responsibilities & Context
Job Summary:
We are seeking dedicated and technically skilled individuals to join our team as Technical Support Engineers for IPTSP (IP Telephony Service Provider) & Bulk SMS Service. The ideal candidates should have a strong understanding of Bulk SMS Portal,networking, VoIP, and telecommunication systems. This role requires problem-solvers who can handle network troubleshooting, system maintenance, and provide exceptional client support.
Key Responsibilities:
- Provide support for SMS & IPTSP-related issues, including troubleshooting and resolving technical problems.
- Install, configure, and maintain IP Telephony systems.
- Monitor and manage network infrastructure, including routers, switches, and wireless access points.
- Work closely with the technical team to ensure the smooth operation of IPTSP & SMS services.
- Address customer inquiries and deliver effective solutions to enhance client satisfaction.
- Document technical issues and maintain records of resolutions.
- Handover SMS portal To the Clients & Provide Necessary Supports at anytime.
Skills & Expertise
Compensation & Other Benefits
- T/A,Mobile bill,Performance bonus,Tour allowance
- Salary Review: Yearly
- Festival Bonus: 2
- Opportunity to work in a fast-growing technology sector.
- Professional development and continuous learning opportunities.
- Friendly and collaborative work environment.
- Yearly performance bonuses based on individual and team achievements.
- Opportunity to work with the latest technologies in IP Telephony.
- Career advancement opportunities within the company.
Workplace
Work at office
Employment Status
Full Time
Gender
Only Male
Job Location
Dhaka, Dhaka (Japan Garden City, Mohammadpur)
Company Information
Automas Technologies
Address:
MH HERITAGE (Level-1), House-132 Flat – B1, Road-6, Mohammadia Housing Society, Mohammadpur, Dhaka -1207
Website:
Business:
Automas Technologies is a leading provider of, SMS & Voice marketing, VAS, IP-PABX, IP Telephony and IoT solutions We specialize in delivering cutting-edge technology to streamline processes, enhance security, and improve efficiency for homeowners, businesses, and organizations alike.