Manager HR & Admin

Job Purpose

To lead and manage all HR and administrative functions of the factory, ensuring efficient workforce management for over 600 employees across 3-shift operations, maintaining compliance with Bangladesh Labor Law, and fostering a productive industrial relations environment aligned with OLiLA Group’s corporate HR strategy.

Key Responsibilities

1. HR Operations Management

Oversee end-to-end HR operations including recruitment, onboarding, L&D, attendance, leave, and separation

Manage manpower planning and ensure optimal workforce utilization

Maintain accurate HRIS/ERP records and reporting

Ensure smooth HR support for 3-shift operations

2. Industrial Relations (IR)

Maintain healthy worker-management relationships

Handle grievances, disciplinary actions, and conflict resolution

Conduct domestic inquiries, show-cause processes, and corrective actions

Prevent labor unrest and manage union-related matters

3. Compliance & Legal

Ensure full compliance with Bangladesh Labor Law and regulatory requirements

Maintain readiness for internal and external audits

Manage all compliance documentation, licenses, and certifications

Liaise with government authorities and regulatory bodies

4. Administration Management

Oversee factory administration including security, transport, canteen, and accommodation

Manage vendors and service providers

Ensure workplace safety, discipline, and facility maintenance

5. Performance & Development

Implement performance management systems (PMS)

Identify training needs and coordinate development programs

Develop succession planning and talent pipeline

6. Employee Engagement

Drive employee engagement initiatives and welfare programs

Organize events and motivation activities

Improve retention and workplace satisfaction

7. Policy Implementation

Implement corporate HR policies and procedures

Develop SOPs for factory HR and administrative processes

Key Performance Indicators (KPIs)

Operational KPIs

Attendance and punctuality compliance

Recruitment turnaround time (TAT)

Manpower utilization efficiency

Overtime cost control

IR KPIs

Grievance resolution rate

Reduction in labor disputes

Disciplinary case closure efficiency

Compliance KPIs

Audit scores (internal/external)

Zero non-compliance incidents

Timely renewal of licenses

Engagement KPIs

Employee turnover rate

Absenteeism rate

Employee satisfaction index

Administrative KPIs

Cost efficiency in admin operations

Facility uptime and service quality

Reporting & Deliverables

Daily Reports

Attendance and absenteeism

Shift manpower status

Incident and disciplinary reports

Overtime Status

Monthly Reports

HR dashboard (headcount, turnover, absenteeism)

Payroll and overtime analysis

Recruitment status report

IR case tracking

Quarterly Reports

Employee engagement analysis

Training and development report

Performance review summary

Annual Reports

Manpower planning and budgeting

HR strategy and improvement plan

Succession planning

Annual performance and increment analysis

Core Competencies

Strong knowledge of Bangladesh Labor Law

Industrial relations management expertise

Multi-shift workforce handling

Leadership and problem-solving skills

HRIS/ERP proficiency

Additional Requirements

Willingness to reside at factory location

Strong communication skills in Bangla and English

High integrity and leadership capability

About Olila Group

Olila group Established in 2011, It has become a significant player in Bangladesh’s glassware sector by focusing on quality and customer satisfaction. The company operates a modern production facility spread over 52 acres, equipped with advanced technology to ensure high-quality manufacturing standards with a workforce of over 800 people.

OLiLA emphasizes craftsmanship and efficiency. The company also promotes women’s empowerment, with one-third of its workforce being female. To maintain global standards, OLiLA collaborates with foreign technical partners.

Beyond glassware, OLiLA Group has diversified into multiple sectors, including Opalware, energy, engineering, trading, dredging and shipping, and paper industries.