Midland Bank PLC
Requirements
Education
- Minimum graduation with relevant background from reputed university without having no 3rd class/division or equivalent CGPA in any examination
Experience
- At least 7 years
- The applicants should have experience in the following business area(s): Banks
Additional Requirements
Additional Job Requirements:
- Experience of working in a centralized process and real time on-line banking environment is preferable
- Knowledge & expertise in Islamic Banking will be considered as an added qualification
- Excellent business communication skills with effective business acumen
- Leadership qualities in managing, coaching and mentoring people
Experience Required:
- Minimum 7 (seven) years of experience in branches of reputed Banks; 2 (two) year of experience in similar role is preferable.
Responsibilities & Context
Job Description:
- Deliver high-quality front-line customer service and ensure a consistently positive customer experience.
- Handle customer inquiries, service requests, and complaints professionally and in a timely manner.
- Achieve assigned business targets through quality business acquisition and relationship management.
- Ensure accurate KYC and CDD/EDD documentation in compliance with Bangladesh Bank regulations, AML/CFT guidelines, and internal policies.
- Maintain proper custody and control of customer records, forms, and security items.
- Assist in account opening, account maintenance, and other retail banking services in line with centralized procedures.
- Process loan applications, analyze credit risk, and manage the documentation for SME and Corporate clients.
- Handle Import, Export, Back-to-Back LC, EDF, LTR, and Bill Collections in compliance with Bangladesh Bank guidelines.
- Support branch management in audit, inspection, and compliance-related matters.
To apply for this job email your details to apply@chakricircular.com