Alpha Islami Life Insurance Ltd
Requirements
Education
- Bachelor/Honors
- Masters
Experience
- At least 2 years
- The applicants should have experience in the following business area(s): Insurance
Additional Requirements
- Age 25 to 40 years
- Only Female
Responsibilities & Context
- Receive and handle inbound customer calls professionally and courteously.
- Provide accurate information regarding insurance products, policies, premiums, claims, and customer services.
- Resolve customer complaints and inquiries efficiently while ensuring high customer satisfaction.
- Make outbound calls for customer follow-up, service feedback, and policy-related communications.
- Maintain proper records of customer interactions in the system.
- Coordinate with relevant departments to ensure the timely resolution of customer issues.
- Assist customers through phone calls, email, social media, and other communication channels.
- Ensure compliance with company policies and service standards.
- Prepare daily, weekly, and monthly customer service reports as assigned.
To apply for this job email your details to apply@chakricircular.com