Global Brand PLC
Requirements
Education
- Bachelor of Science (BSc) in Computer Science & Engineering, Electrical & Electronic Engineering
Experience
-
- 3 to 5 years
- The applicants should have experience in the following business area(s): Computer Hardware/Network Companies, IT Enabled Service
Additional Requirements
- Age At least 30 years
- Only Male
Responsibilities & Context
- Diagnose, troubleshoot, and repair computers and computer peripherals like Desktop PC, Printer, Scanner, Monitor, Motherboard & amp; UPS etc.
- Assist in the installation, maintenance, and troubleshooting of equipment and systems in a timely manner.
- Provide technical support to customers, addressing inquiries and concerns effectively to ensure timely resolution of hardware issues.
- Prepare & amp; maintain Daily/Regular service reports of repaired equipment to service head including records and TAT. Share long pending/billing issues regularly with RMA head.
- Assist the RMA (Return Merchandise Authorization) team with customer claims and warranty services.
- Participate in training programs to enhance skills and knowledge related to our products and services.
- Ensure proper handling of devices and maintain service standards.
To apply for this job email your details to apply@chakricircular.com