YAMAGATA DHAKA FRIENDSHIP HOSPITAL
Requirements
Education
Bachelor/Honors
Bachelor`s Degree in any discipline from a recognized university.
Candidates with educational backgrounds in Business Administration, Hospitality Management, or related fields will receive preference.
Experience
At least 2 years
The applicants should have experience in the following business area(s): Clinic, Diagnostic Centre, Healthcare Startup, Hospital
Additional Requirements
Age 22 to 30 years
Age: 22–30 years (may be relaxed for highly experienced candidates).
Excellent communication skills in both Bangla and English.
Good computer proficiency (MS Office, Email, Internet).
Knowledge of Hospital ERP software will be an added advantage.
Smart, well-groomed, pleasant personality with a professional attitude.
Strong interpersonal and customer service skills.
Ability to work under pressure in a fast-paced healthcare environment.
Willingness to work on rotational shifts, including weekends and public holidays.
Experience
Minimum 2 (Two) years of experience in Reception, Front Desk, Customer Service, or a similar position.
Experience in a hospital, clinic, or diagnostic center will be given preference.
Responsibilities & Context
Job Context
Yamagata Dhaka Friendship Hospital is a modern multi-specialty healthcare institution committed to delivering quality healthcare services with compassion and professionalism. We are looking for experienced, smart, and customer-focused individuals to join our Front Office team as Receptionists.
Job Location: Meradia Bazar, Yamagata Mor, Banasree, Dhaka, Bangladesh
Job Responsibilities
Welcome and assist patients, visitors, and attendants in a professional and courteous manner.
Register patients and maintain accurate patient records using the Hospital Management System (ERP).
Schedule patient appointments and coordinate with consultants and hospital departments.
Receive, transfer, and manage incoming calls through the IP Telephone System.
Provide accurate information regarding hospital services, doctors` schedules, departments, and visiting hours.
Handle patient queries, complaints, and feedback with patience and professionalism.
Maintain front desk registers, documentation, and daily reports.
Ensure the reception area is clean, organized, and presentable at all times.
Coordinate with all departments to ensure smooth patient flow and quality customer service.
Perform any other duties assigned by the hospital management.
Skills & Expertise
Other Relevant Skills
Customer Service
Hospital management
Hospital receptionist
Receptionist/ Front Desk
Compensation & Other Benefits
Two Festival Bonuses.
Leave facilities as per hospital policy.
Professional and friendly working environment.
Training and career development opportunities.
Other benefits as per hospital policy.
Workplace
Work at office
Employment Status
Full Time
Job Location
Dhaka (Banasree)
To apply for this job email your details to apply@chakricircular.com