Capital powertech
Requirements
Education
Diploma in Electrical
Diploma in Mechanical
Bachelor of Business Administration (BBA)
Experience
At most 2 years
The applicants should have experience in the following business area(s): Call Center, Direct Selling/Marketing Service Company, Electronic Equipment/Home Appliances, Telecommunication
Freshers are also encouraged to apply.
Additional Requirements
Age 20 to 38 years
Only Female
Excellent communication skills in Bangla and English (spoken & written)
Strong interpersonal and listening skills
Ability to solve customer issues professionally and efficiently
Good knowledge of Facebook, Email, Messenger, and Web Chat support
Positive mindset with strong learning ability
Responsibilities & Context
Handle incoming customer calls professionally
Provide accurate information and ensure customer satisfaction
Understand customer requirements and provide appropriate solutions
Resolve customer issues and complaints effectively
Manage customer communication through phone, email, Facebook, and web chat
Escalate complex issues to the concerned department/team leader
Investigate customer complaints and collect relevant information
Maintain service quality and response standards
Skills & Expertise
Call Centre Supervision/ Management
Call Support
Corporate Marketing
Sales & Marketing
Telecommunication
Telecommunication Products & Services
Other Relevant Skills
Customer Service
Client Relationship
Interpersonal skill
Compensation & Other Benefits
T/A,Mobile bill
Salary Review: Half Yearly
Festival Bonus: 2
Festival Bonus
Career Growth Opportunities
Friendly and Professional Working Environment
Workplace
Work at office
Employment Status
Full Time
Gender
Only females are allowed to apply.
Job Location
Dhaka
To apply for this job email your details to apply@chakricircular.com