IECC Ltd.
Requirements
Education
Bachelor/Honors
Additional Requirements
Age 20 to 35 years
Only Female
Responsibilities & Context
Must live in or near Banani, Dhaka
Job Context:
IECC Ltd. is looking for experienced Customer Service/Front Desk Officers who will act as a liaison between current and potential students. The ideal candidate will handle inquiries and complaints efficiently, ensuring that student satisfaction remains at the core of every interaction.
Job Responsibilities:
Understand the products and services provided by the company.
Manage large volumes of inbound and outbound calls promptly with excellent telephone etiquette.
Follow up communications regarding university events and activities.
Identify opportunities to promote/upsell university programs.
Respond to Facebook Messenger queries with accurate, complete, and valid information.
Conduct follow-ups with students for further information.
Build sustainable relationships by engaging students and going the extra mile.
Maintain accurate records of all conversations in the company database.
Enter new client data, update existing client information, and manage records in the CRM system.
Skills & Expertise
Other Relevant Skills
Receptionist/ Front Desk
Reception
Record Keeping
Client Service/ Marketing
Compensation & Other Benefits
Festival Bonus: 2
Salary Review: Yearly
Attractive Package.
Workplace
Work at office
Employment Status
Full Time
Gender
Only females are allowed to apply.
Job Location
Dhaka (Banani)
To apply for this job email your details to apply@chakricircular.com