Quantanite Bangladesh Limited
Requirements
Education
Bachelor of Science (BSc) in Computer Science & Engineering
CCNA Certification will be preferred
Experience
At most 3 years
The applicants should have experience in the following business area(s): BPO/ Data Entry Firm, IT Enabled Service
Freshers are also encouraged to apply.
Additional Requirements
Good English Communication Skills (verbal & written).
Must be able to work in different shifts including Night Shifts from time to time).
Basic knowledge in Active Directory System, Server, email service etc.
Knowledge on LAN, WAN, TCP/IP, L2 & L3 Connectivity, VPN, Tunneling, and Internet connectivity products.
Strong analytical and problem-solving skills, both on a proactive, planned, project basis as well as a crisis/problem recovery situation.
Good interpersonal-communication skill to deal with people at all levels.
Responsibilities & Context
Ensure an effective, resilient and responsive IT support (Hardware, software, networking) to different operation units and handling day to day IT related activities.
Asset maintenance (laptops and other electronic devices); maintaining records of all IT assets and allocating assets to other departments based on policies and requirement.
Set up user accounts, permissions and passwords, also computer OS & security measures (antivirus, firewall, active directory).
Liaison with user to ensure that requests or problem reports have been satisfactorily handled.
Protect Data in internal computing systems from un-authorized users and viruses.
Screen the IT Ticketing Application and provide the related solutions get to the users in time with accuracy as per SLA.
Responsible for LAN and WAN maintenance by keeping close liaison with ISP.
In association with HR, taking all necessaries actions for exit employee, completing Technical Clearance Process.
Skills & Expertise
Other Relevant Skills
Data Entry
IT Support Service
Compensation & Other Benefits
Over time allowance,Mobile bill,Weekly 2 holidays,Insurance
Salary Review: Yearly
Festival Bonus: 2
Competitive Salary
Monthly Allowances (Transportation, Food, and Night Shift Allowance)
Paid Leaves
Monthly & Yearly – Rewards & Recognition Programs
Workplace
Work at office
Employment Status
Full Time
Job Location
Dhaka (Mirpur 14)
To apply for this job email your details to apply@chakricircular.com