Executive / Senior Executive – Call Center & Data Management

Sheltech (Pvt) Ltd

Requirements

Education

Graduation in any relevant subject

Experience

2 to 4 years
The applicants should have experience in the following business area(s): Real Estate

Additional Requirements

Age 25 to 29 years

Excellent communication skills

Self-motivated and able to work under pressure in a fast-paced working environment

In-depth knowledge of the industry and its current issues

Candidates with previous experience in real estate or reputed organizations will be given preference

Responsibilities & Context

Sheltech is now hiring! As one of the leading real estate companies of Bangladesh, we take pride in our code compliant designs and quality construction, and have built over 4365 apartments and commercial units in Dhaka city in the last 38 years. We are currently expanding our business and are looking for qualified, sincere and hardworking individuals, who will be able to work in our highly professional, fast-paced and dynamic corporate culture.
Department: Call Center & Data Management
Job Responsibilities

Answer incoming & outgoing calls in a timely manner, addressing customer needs or inquiries effectively.

Monitor and respond promptly to all client inquiries across multiple platforms, including Facebook, WhatsApp, Instagram, LinkedIn, website chat, Google reviews, email, and e-paper. Ensure all responses are courteous, professional, and informative.

Convince customer to purchase our products on Telemarketing calls.

Offer accurate, clear, and concise information to callers, ensuring they understand the details being provided.

Accurately input client details, inquiries, and relevant notes into the dashboard system when there is an immediate project match and distribute to the sales team.

Maintain regular reports on calls, lead generations, call findings and interactions.

Achieve Monthly targets.

Work closely with sales team to analyze market trends.

Skills & Expertise

Other Relevant Skills

Call Center Operation
Customer Support
Data Management
Market trend analysis
Reporting and Documentation
Telemarketing

Compensation & Other Benefits

Attractive salary and package benefits

Excellent work environment

Extensive corporate training

Promising career progress

Employment Status

Full Time

Job Location

Dhaka

To apply for this job email your details to apply@chakricircular.com