#EANF#
Creative Business Group
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Summary
- Vacancy: 08
- Age: 22 to 30 years
- Location: Dhaka (Dhanmondi, Mirpur 10)
- Salary: Tk. 15000 – 20000 (Monthly)
- Experience: At least 1 year
- Published: 30 May 2024
Requirements
Experience
- At least 1 year
- Freshers are also encouraged to apply.
Additional Requirements
- Age 22 to 30 years
- Experience in telesales and customer service is preferable
- Ability to learn about products and services and describe/explain them to prospects
- Good communication and interpersonal skills
- Cool-tempered and able to handle rejection
- Outstanding negotiation skills with the ability to resolve issues
Responsibilities & Context
We are looking to hire an experienced, customer-oriented Telesales Executive to utilize inbound and outbound telephone calls to achieve sales targets. The Telesales executive’s responsibilities include cross-selling or up-selling our products where possible, receiving incoming telephone calls, assisting with customer inquiries as well as maintaining an accurate record of all calls made and received.
- Contacting potential or existing customers to inform them about the services.
- Managing large amounts of outbound calls in a timely manner.
- Answering questions about services or the company.
- Asking the right questions to engage customers and keep the conversations long.
- Asking questions to understand customer requirements and close sales.
- Initiating sales with potential customers over the phone call to achieve the target.
- Briefing the benefits of the respective course to the customers.
- Using the utmost friendly, polite, and convincing tone.
- Doing regular follow-ups with the contacts and leads.
- Developing and sustaining solid relationships with customers to encourage repeat business.
- Handling and solving customer queries and grievances.
- Performing according to monthly defined Key Performance Indicators (KPIs).
Compensation & Other Benefits
- Mobile bill, Performance bonus
- Lunch Facilities: Partially Subsidize
- Salary Review: Yearly
- Festival Bonus: 2
Employment Status
Full Time
Gender
Only Female
Job Location
Dhaka (Dhanmondi, Mirpur 10)