Al-Arafah Islami Bank PLC
Requirements
Education
Bachelor/Honors
Masters
Additional Requirements
Fresh graduates may apply for the TARO position.
For other positions, Candidates with relevant experience will be given preference.
Responsibilities & Context
The Direct Sales Officer (TARO/ARO/SARO/TL) will be responsible for driving the bank’s retail business acquisition targets. The incumbent will work on the front line to identify potential customers, promote Shariah-compliant retail products, and ensure a seamless onboarding experience while maintaining the Bank’s asset quality standards.
Key Job Responsibilities:
Proactively identify and reach out to potential customers to achieve monthly sales targets as well as annual business targets.
Introduce and explain unique features of retail products, including benefits and promotional campaigns.
Build and maintain strong relationships with corporate clients and individual prospects to generate business.
Assist customers in completing applications and ensure all necessary documents are collected as per bank policy.
Stay updated on competitor offerings and market trends to effectively communicate AIBPLC’s value proposition.
Ensure all sales activities adhere to Shariah principles, internal policies, and Bangladesh Bank regulations.
Provide professional and prompt assistance to applicants, ensuring high levels of customer satisfaction.
Maintain accurate daily/weekly sales logs and report achievement progress to submit to the Team Leader/Unit Head/Sales Manager/Sales In-charge.
Collaborate with other departments to resolve complex customer issues and ensure seamless service delivery.
Participate in training programs to continuously improve product knowledge and service excellence.
Exercise due diligence in verifying customer information and supporting documents to identify and prevent any fraudulent activities or identity theft during the application process.
Work collaboratively within the sales team, share best practices, and contribute to the knowledge base.
Achieve Key Performance Indicators (KPIs) related to customer engagement, service quality, satisfaction scores, productivity, and business growth targets as defined by management.
Any other task assigned by competent authority.
Skills & Expertise
Communication and interpersonal skill
Computer Literacy
Customer Centric Approach
Ethics and integrity
Reporting and documentation skill
Other Relevant Skills
Business Acquisition
Competitor Analysis
CRM
Direct Sales
Islamic Banking
Reporting
Retail Banking
Employment Status
Contractual
Job Location
Anywhere in Bangladesh
To apply for this job email your details to apply@chakricircular.com