Shakti Foundation for Disadvantaged Women. is hiring Monitoring and Quality Manager | Apply Today

Shakti Foundation for Disadvantaged Women.

Requirements

Education

Bachelor of Public Health

Experience

At least 5 years
The applicants should have experience in the following business area(s): Healthcare Startup, NGO

Additional Requirements

Age 26 to 35 years

Responsibilities & Context

A. Program Monitoring

Conduct regular field monitoring visits to all Mobile Health Clinic locations.

Monitor service delivery against approved plans, protocols, and targets.

Track patient flow, service utilization, referral systems, and outreach performance.

Verify daily, weekly, and monthly service reports.

B. Clinical Quality Assurance

Ensure adherence to primary healthcare protocols, maternal health standards, infection prevention, safeguarding, and patient safety procedures.

Conduct quality audits of diagnosis, treatment, referrals, and documentation.

Review medicine dispensing practices and stock management.

Monitor patient confidentiality and digital health record quality.

C. Data Quality & Performance Analysis

Review and validate service data from all mobile clinics.

Ensure accuracy, completeness, and timeliness of health data.

Analyze service trends, patient demographics, referral patterns, and key health indicators.

Develop dashboards and performance tracking tools.

D. Staff Supervision & Capacity Building

Monitor the performance of Medical Assistants, Paramedics, Drivers, and support staff.

Identify performance gaps and training needs.

Organize refresher training on:

Clinical protocols

Digital health records

Safeguarding

Disability inclusion

Patient-centered care

Support mentoring and on-site coaching.

E. Client Feedback & Quality Improvement

Establish and monitor patient feedback mechanisms.

Review complaints and client satisfaction reports.

Develop corrective action plans for identified service gaps.

Promote patient-centered and inclusive healthcare practices.

F. Compliance & Standards

Ensure compliance with donor requirements, organizational SOPs, and national healthcare standards.

Support audits, external evaluations, and donor visits.

Ensure safeguarding and ethical standards are maintained in service delivery.

G. Reporting & Documentation

Prepare monthly monitoring and quality reports.

Submit findings, recommendations, and action plans to management.

Maintain quality audit reports and monitoring visit documentation.

Support preparation of donor reports and impact documentation.

Skills & Expertise

Other Relevant Skills

Capacity Building
Quality Assurance
Staff Supervision

Compensation & Other Benefits

T/A,Tour allowance,Mobile bill,Weekly 2 holidays,Insurance
Lunch Facilities: Partially Subsidize
Salary Review: Yearly
Festival Bonus: 3

Maternity or Paternity Leave

Workplace

Work at office

Employment Status

Full Time

Job Location

Dhaka

To apply for this job email your details to apply@chakricircular.com