Sr. Executive/Assistant Manager, Ticketing & Reservation

Bengal Aitken Spence Travel Limited

Bengal Aitken Spence Travel Limited

 

Bengal Aitken Spence Travel Limited

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Summary

  • Vacancy: 02
  • Location: Dhaka
  • Salary: Negotiable
  • Published: 5 Jun 2024

 

Responsibilities & Context

Bengal Aitken Spence Travel Limited, a sister concern of Bengal Airlift Limited (GSA for Several Airlines) is looking for potential candidates for Ticketing & Reservation Department under Airline division.

  • Manage the ticketing function for the Roundhouse, ensuring a high-performing ticketing service, maximizing revenue across all channels, and ensuring excellent internal communications flow with appropriate teams across the organization.
  • Deliver a high level of customer service at all times including responding to inquiries from patrons regarding ticket needs, complaints, and other issues.
  • Achieve sales volume and profit targets as assigned by different local and foreign airliners, retaining maximum commissions and expanding the bottom line.
  • Achieve the incentive targets as set by various GDS systems, such as Sabre, Amadeus, and Galileo.
  • Ensure timely customer support and feedback, making quotations doing reservations and ticketing for a corporate client, on-time preparation of daily sales, refund, and re-issue reports as required.
  • Ensure on-time updates on the software booking information.
  • Prepare sales statement for Airline.

Compensation & Other Benefits

  • Mobile bill, Profit share, Provident fund, Weekly 2 holidays, Insurance, Gratuity
  • Salary Review: Yearly
  • Festival Bonus: 2

Workplace

Work at office

Employment Status

Full Time

Job Location

Dhaka

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