ChefOnline
ChefOnline
ChefOnline
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Summary
- Vacancy: 2
- Age: 24 to 30 years
- Location: Dhaka (GULSHAN 1)
- Salary: Negotiable
- Experience: 3 to 5 years
- Published: 24 May 2024
Requirements
Experience
- 3 to 5 years
- The applicants should have experience in the following business area(s):
Telecommunication, Software Company, Direct Selling/Marketing Service Company, E-commerce
Additional Requirements
- Age 24 to 30 years
- Bachelor of Science (BSc) in Computer Science Engineering
- The candidate must be an excellent communicator in written and spoken English to a minimum level which is equivalent to IELTS 7.0
Responsibilities & Context
ChefOnline is a UK-based National Online Food Ordering Portal for restaurants and takeaways across the UK. We seek an enthusiastic Sales Executive to provide enterprise-level customer support and sales.
- Ability to manage a team, showcasing strong leadership and administrative skills. Foster a collaborative and motivating environment for team members to excel.
- Provide technical support to our customers as first-line support.
- Research, diagnose, troubleshoot and identify solutions to resolve customer issues. Provide prompt and accurate feedback to customers.
- Follow standard procedures for properly escalating unresolved issues to the appropriate internal teams.
- Performing other relevant tasks as assigned by the management from time to time.
- Perform detailed research and analysis to resolve complex customer issues, employing diverse troubleshooting methods to deliver effective solutions and achieve customer satisfaction.
- Provide comprehensive training to customers on products and services, ensuring they have a clear understanding of the features, benefits, and usage of each offering.
- Regularly assess the performance of team members against set KPIs and objectives. Provide constructive feedback, and implement development plans to address performance gaps and enhance skills.
- Demonstrate exceptional English communication skills, both written and verbal, with an emphasis on creating an incredible approach in customer interactions to enhance customer experience and satisfaction.
Skills & Expertise
Computer Literacy Fluency in English speaking and writing
Fluent in English Speaking
Strong communication skills
Telecommunication Service
Compensation & Other Benefits
- Weekly 2 holidays
- Salary Review: Yearly
- Festival Bonus: 2
- The office work is 4 nights a week
- Shift starts at 7:00 PM and ends at 6:00 AM
Workplace
Work at office
Employment Status
Full Time
Job Location
Dhaka (GULSHAN 1)