Next Online Ltd.
Next Online Ltd.
Next Online Ltd.
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Summary
- Vacancy: 10
- Location: Dhaka
- Salary: Negotiable
- Published: 23 May 2024
Responsibilities & Context
- Attending customers’ complaints and queries through phone calls, emails, or others Configure Mikrotik, Netgear, TP-Link, Belkin, Linksys etc Router and Access point.
- Providing remote and onsite technical supports to the clients inside or outside Dhaka.
- Monitoring the network system through network monitoring tools and taking immediate steps in case of any alert or fault Diagnosing and troubleshooting hardware, software, and network faults.
- Performing installations and deployments of various solutions and services at client end.
- Logging in, following up, and updating customer complaints, system faults, and other incidents in the trouble ticketing system. Provide Client & In-house technical Support.
- 24×7 shifting duty
Employment Status
Full Time
Job Location
Dhaka