Secret Beauty & Laser Aesthetics
Secret Beauty & Laser Aesthetics
Secret Beauty & Laser Aesthetics
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Summary
- Vacancy: 03
- Age: 18 to 30 years
- Location: Dhaka (Dhanmondi)
- Minimum Salary: Negotiable
- Experience: At least 3 years
- Published: 18 May 2024
Requirements
Education
- Bachelor degree in any discipline
- North South University, Ahsanullah University of Science and Technology, East West University, American International University Bangladesh, BRAC University students will get preference
- A’ level, O’ level, HSC (English version), IELTS preferred
- Training/Trade Course: BPO, Telemarketing, Call Center
- Skills Required: Customer Care
Experience
- At least 3 years
Additional Requirements
- Age 18 to 30 years
- Training/certification in a relevant field will get the privilege.
- Skills Required: Punctual, Self-motivated
- The applicants should have experience in the following area(s): B2B and B2C sales and marketing, Customer Support through Phone, Sales Representative, Telemarketing
- Excellent communication and interpersonal skills.
- Proven experience in a customer-facing role.
- Proficient in handling phone systems and basic computer applications.
- Positive attitude and a passion for delivering exceptional customer service.
- Need to be fluent in English (Speaking & Listening)
- Must be fluent in English conversation.
- Dynamic sales skills.
- Punctuality and commitment to work.
- Self-motivated & hard working.
- Punctuality is a must.
Responsibilities & Context
Secret Beauty, a leading laser and aesthetics center in Dhanmondi 27, Dhaka, is seeking some dynamic and customer-focused individuals to join our team as Front Desk Executive. As the first point of contact for our esteemed clients, you will play a crucial role in ensuring a seamless and positive experience.
Responsibilities:
- Welcome and assist clients for a positive experience.
- Manage high call volumes, providing information and directing inquiries.
- Schedule and confirm appointments, ensuring operational efficiency.
- Understand laser and aesthetics services, addressing client queries accurately.
- Handle client registrations efficiently.
- Maintain a welcoming waiting area and perform general administrative tasks.
- Collaborate with sales and marketing for phone promotions.
- Respond promptly to voicemail and email inquiries with detailed information.
- Assist in resolving client concerns, escalating when necessary.
- Ensure seamless information flow with clinic staff.
- Uphold high customer service standards for a positive client impression.
- Monitor and respond to social media messages, engaging with the online community.
Skills & Expertise
Communication in English
Customer Care
Fluent in English speaking and Writing
Compensation & Other Benefits
- Competitive salary with performance-based incentives.
- Training and development opportunities.
- Employee discounts on our laser and aesthetics services.
Workplace
Work at office
Employment Status
Full Time
Gender
Only Female
Job Location
Dhaka (Dhanmondi)