Tuktak BD
Tuktak BD
Tuktak BD
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Summary
- Vacancy: 20
- Age: 20 to 26 years
- Location: Anywhere in Bangladesh
- Salary: Tk. 9000 – 12000 (Monthly)
- Experience: At least 1 year
- Published: 8 May 2024
Requirements
Education
- A graduate degree from any reputed university with a good academic background.
- HSC. (Minimum) or Hon’s Running
Experience
- At least 1 year
- Freshers are also encouraged to apply.
Additional Requirements
- Age 20 to 26 years
- 1 year of experience in the relevant field will get you preference.
- Having experience in E-Commerce platforms will get a preference.
- A team worker who believes in team commitment.
- Excellent proficiency in MS Office applications must.
- Honest, Smart, and energetic in any atmosphere.
- Setting a mind to listen to customer inquiries properly and provide prompt resolution.
- Good English and Bangla Typing speed & negotiation skills is a must.
- Must have the willingness to learn, vast communication, problem-solving nature & leadership skills.
Responsibilities & Context
Who we are: Tuktak bd Service is one of the leading food e-commerce companies dedicated to providing exceptional customer service. We’re passionate about delivering top-notch support to our valued customers and are committed to nurturing a dynamic and inclusive work environment. As we continue to grow, we’re seeking a creative “Executive, Sales & Customer Care Service” to join our team and help bring our brand to life through stunning visuals.
Role Overview: We’re looking for a results-driven Sales Representative with excellent interpersonal skills to actively seek out and engage customer prospects with sincerity, dedication, and professionalism.
Time: (Morning Shift at 8:30 a.m. to 3.30 p.m. & Evening Shift at 3:30 p.m. to 10.30 p.m.)
Key Responsibilities:
- Maintain good professional relationships with customers and ensure satisfaction to the highest level.
- Proficiency in managing customers over inbound or outbound calls is mandatory.
- Determine to support or assist customers after hours of operation.
- Manage Official Facebook pages accordingly and collect leads from relevant sources.
- Maintain records and other documentation and up-to-date Daily and monthly reports of sales.
- Acknowledging and resolving customer complaints and communicating issues to the Superior
- Cooperating with colleagues and ensuring fast support to customers with the highest level of professionalism.
- Set up a positive mind for any other tasks assigned by the management from time to time
- Other tasks are allocated by the reporting person.
- Identify Selling possibilities and evaluate customer needs.
- Actively seek out new sales opportunities through calling, and messaging using social media
- Understand the needs of your business customers
- Respond to incoming messages and phone inquiries
- Record sales and order information or enter sales information into a computer system
- Review your own sales performance, aiming to meet or exceed targets.
Skills & Expertise
Communication
Customer Service
Flexibility and Adaptability
MS OFFCIE
Patience
Problem Solving
Strong Convincing Negotiation Skills
Compensation & Other Benefits
- Annual Increment (After Probation/Eligibility)
- 2 Times the annual festival bonus.
- Performance Bonus
- Best Employment Remuneration (Quarterly & Annually)
- Mobile bill allowance (Only Entitled)
- Birthday Celebration Remuneration.
- Afternoon Snacks with unlimited Tea and Coffee Best Employment Remuneration (Quarterly and Annually)
- The weekly holiday is Roster wised, and other leave categories are Casual Leave.
- Annual leave, sick leave, maternity leave, and adjustment leave as per company policy.
- Relaxing zones
- All Government holidays as per company policy.
- An environment that fosters accelerated growth and training.
Workplace
Work at office
Employment Status
Full Time
Job Location
Anywhere in Bangladesh