ACI Motors Limited
ACI Motors Limited
ACI Motors Limited
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Summary
- Vacancy: —
- Age: 24 to 32 years
- Location: Dhaka (Tejgaon)
- Minimum Salary: Negotiable
- Experience: At least 1 year
- Published: 6 Jun 2024
Requirements
Education
- Minimum graduation in any discipline.
- Having relevant work experience in handling customers through offline & online will get preference.
Experience
- At least 1 year
- Freshers are also encouraged to apply.
Additional Requirements
- Age 24 to 32 years
- Good at Ms-Office Suite (Ms-Word, Ms-Excel & Ms-PowerPoint).
- Good knowledge on social media platform management.
- Ability to work independently and as a part of a team.
- Be able to cope with pressure & work environment.
- Strong communication & negotiation skills.
Responsibilities & Context
Job Context
ACI Motors Limited is one of the most growing concerns of ACI Limited. We’ve Agri Machineries (Tractor, Harvester, Power Tiller, Diesel Engine, Rice Transplanter & Water Pump), Automobiles (Yamaha Motorcycles), Infrastructural Equipment (Kobelco, Case, Lovol & Ajax), Tire (CEAT), Commercial Vehicles (Foton) & Diesel Generator (YorPower, Himoinsa & Wechai) etc. in our product line.
To continue the business growth and sustainability, we are looking for suitable job incumbent who will plays a vital role in maintaining a positive and loyal customer relationship as well as contributes significantly to the growth and success of ACI Power Solution.
Job Responsibilities
- Handle and respond to customer queries promptly and professionally through various channels, including social media, email, and phone.
- Provide product and service-related information to customers to ensure they have a clear understanding of the offerings.
- Provide personalized and tailored responses to address customer concerns as instructed.
- Collaborate with sales team to understand customer needs and align responses accordingly to increase lead conversion rates.
- Create and maintain a database of corporate customers with detailed profiles, including preferences, purchase history, and communication preferences.
- Gather and analyze customer feedback to identify areas of improvement and customer pain points.
- Generate reports and analyze customer data to track customer satisfaction, lead conversion rates, and other key performance metrics.
- Weekly report preparation & presentation to supervisor to ensure transparency of work.
Compensation & Other Benefits
- Competitive Salary & Other Benefits.
- Performance Driven Career Path.
- Excellent Working Environment.
Workplace
Work at office
Employment Status
Contractual
Job Location
Dhaka (Tejgaon)