Online Tech Academy
Online Tech Academy
Online Tech Academy
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Summary
- Vacancy: —
- Location: Anywhere in Bangladesh
- Salary: Tk. 15000 – 20000 (Monthly)
- Published: 23 May 2024
Requirements
Education
๐๐๐ฎ๐๐๐ญ๐ข๐จ๐ง๐๐ฅ ๐ซ๐๐ช๐ฎ๐ข๐ซ๐๐ฆ๐๐ง๐ญ๐ฌ:
A graduate degree from a reputable university with a good academic background.
Additional Requirements
Experience:
1-2 year of experience in the relevant field will get you preference.
Freshers are encouraged to apply.
Responsibilities & Context
๐๐จ๐ฆ๐ฉ๐๐ง๐ฒ ๐๐ฏ๐๐ซ๐ฏ๐ข๐๐ฐ:
Online Tech Academy (OTA) is an EdTech company focusing on creating new digital businesses and helping entrepreneurs. Currently, we are serving more than 12000+ entrepreneurs all over the country. To support our growth and vision, we are looking for smart, hard-working, and self-driven individuals.At Online Tech Academy (OTA), the goal is clear: redefine education and tackle unemployment by empowering digital entrepreneurs. Thousands have transformed their lives through our support, and they are joining our vibrant community to build successful online businesses. With OTA, individuals find the resources and guidance needed to turn dreams into reality, shaping a brighter future in the digital economy.
๐๐จ๐ ๐๐จ๐ง๐ญ๐๐ฑ๐ญ:
We are seeking a dedicated and resourceful Support Admin to join our dynamic team. The ideal candidate will manage clients’ queries, provide exceptional customer service, and ensure that our entrepreneurs receive the support they need to thrive. This role is crucial to maintaining the high level of service our clients expect and deserve.
๐๐จ๐ ๐ง๐๐ญ๐ฎ๐ซ๐: Full time
๐๐จ๐ซ๐ค ๐๐ฅ๐๐๐: SAR Bhaban, Ka-78 Pragati Sarani Main Road, Dhaka 1229
๐๐จ๐ซ๐ค ๐๐ข๐ฆ๐: 09:00 Am-06:30 Pm
๐๐จ๐ ๐๐๐ฌ๐๐ซ๐ข๐ฉ๐ญ๐ข๐จ๐ง:
- Respond to client queries promptly and professionally via email, chat, phone, Discord, and Facebook groups.
- Identify problems and implement solutions to guarantee client satisfaction
- Maintain and update support documentation, FAQs, and other resources to assist clients.
- Develop new support materials as needed with the concern of seniors to address new trends and common issues clients face.
- Report to the supervisor and collaborate with other team members and departments.
- Must have a willingness to learn and grow.
Compensation & Other Benefits
Compensation & Benefits:
- Annual Increment (After Probation/Eligibility)
- 2 Times Yearly Festival Bonus
- Performance Bonus
- Annual Tour
- Best Employment Remuneration (Quarterly & Annually)
- Birthday Celebration
- Remuneration and leave
- Honeymoon Package For Newly Weds.
- Financial contribution for first childbirth
- Partial Subsidized Lunch and (Free) Afternoon Snacks with unlimited Tea and coffee
- Mobile bill allowance (Only Entitled)
- Unlimited access to reading books
- Useful Corporate health card
- Gym facilities
- Relaxing zones
- All Government holidays as per company policy
- An environment that fosters accelerated growth and training.
Workplace
Work at office
Employment Status
Full Time
Job Location
Anywhere in Bangladesh