Executive/Sr. Executive – Customer service

THP Properties Ltd.

THP Properties Ltd.

 

THP Properties Ltd.

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Summary

  • Vacancy: —
  • Age: 25 to 35 years
  • Location: Dhaka
  • Minimum Salary: Tk. 25000 (Monthly)
  • Experience: 4 to 6 years
  • Published: 28 May 2024

 

Requirements

Education

  • Bachelor/Honors
  • Bachelor in any discipline

Experience

  • 4 to 6 years
  • The applicants should have experience in the following business area(s):
    Consulting Firms, Architecture Firm, Real Estate, Developer

Additional Requirements

  • Age 25 to 35 years
  • Minimum of 4 years of experience in a customer service role, out of total length of experience preferably at least 02years in the real estate industry.
  • Demonstrable communication and interpersonal skills.
  • Ability to effectively handle multiple tasks and time management in a fast-paced environment.
  • Proficiency in using CRM software and MS Office suite.

Responsibilities & Context

Job Context : We are looking for a qualified Executive – Customer Service, who will offer excellent customer service and after-sales support. You will follow the service quality policies and procedures and oversee the customer service. You will be responsible for provide a standardized level of service to all customers.

Job Responsibilities:

  • Provide efficient and courteous customer service to clients on all aspects of our real estate services.
  • Attend incoming calls, respond to client inquiries, and maintain client relationships.
  • Assist in scheduling Project visit for the purpose of customer need based tasks with collaboration of company architects and engineers.
  • Resolving customer complaints brought to your attention.
  • Conducting quality assurance surveys with customers and providing feedback to the staff.
  • Possessing excellent product knowledge to enhance customer support.

Skills & Expertise

Computer skill

Customer Care

Customer Relationship Management (CRM)

Customer Support/ Client Service

Good communication skills

Compensation & Other Benefits

  • Mobile bill, T/A, Tour allowance
  • Lunch Facilities: Partially Subsidize
  • Festival Bonus: 2

Workplace

Work at office

Employment Status

Full Time

Gender

Only Male

Job Location

Dhaka

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