DG Air International
DG Air International
DG Air International
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Summary
- Vacancy: 2
- Age: 25 to 35 years
- Location: Dhaka (Uttara Sector 3)
- Salary: Tk. 15000 – 25000 (Monthly)
- Experience: 2 to 5 years
- Published: 9 Jun 2024
Requirements
Education
- Master of Science (MSc), Bachelor of Science (BSc), Bachelor of Business Administration (BBA), Bachelor of Arts (BA)
Experience
- 2 to 5 years
- The applicants should have experience in the following business area(s):
Travel Agent
Additional Requirements
- Age 25 to 35 years
Responsibilities & Context
- Excellent communication and interpersonal skills Smart & well attired
- Proven working experience in the Reservation & Ticketing Department.
- Excellent knowledge of Sabre and Galileo.
- Know issues, reissues, and refunds.
- Well-versed in various areas of travel (domestic, international, online booking, group booking).
- Ability to present and communicate with clients effectively.
- Good Communication skills (both oral and written).
- An outgoing, confident, and energetic personality.
- Must have to be experience with air ticketing software GDS.
- Provide excellent customer service to passengers by assisting them with ticket purchases, changes, cancellations, and inquiries about flights, fares, schedules, and policies·
- Sell airline tickets to customers either in person at the ticket counter, over the phone, or online through the airline’s reservation system.
- Manage flight reservations, including booking, confirming, and modifying reservations as per customer requests.
- Calculate fares, taxes, and fees accurately based on the passenger’s itinerary, travel class, and any applicable discounts or promotions.
- Issue electronic or paper tickets to passengers after confirming their bookings and collecting payment.
- Process payments for ticket purchases, including cash, credit/debit cards, vouchers, and other forms of payment accepted by the airline.
- Provide passengers with up-to-date information about flight status, delays, cancellations, and alternative travel options in case of disruptions.·
- Assist passengers with baggage-related inquiries, including baggage allowances, fees, restrictions, and lost or delayed baggage issues.·
- Inform passengers about special promotions, upgrades, and additional services offered by the airline, aiming to maximize revenue opportunities.·
- Maintain accurate records of ticket sales, reservations, transactions, and other relevant data in the airline’s reservation system or database.
Skills & Expertise
Air Ticketing and Visa processing.
Workplace
Work at office
Employment Status
Full Time
Job Location
Dhaka (Uttara Sector 3)