1000FIX Services Ltd.

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Summary

Education

Bachelor of Science (BSc), Bachelor of Business Administration (BBA), Master of Business Administration (MBA)

Experience

At least 3 years
The applicants should have experience in the following business area(s):
Telecommunication, IT Enabled Service

Additional Requirements

Age at least 22 years
Good communication skill in both verbal and written with good presentation skills.
Competency in Microsoft applications including Word, Excel, Power Point and Outlook.
Good Analytical and Organizing Skills.
Good Planning and decision Making Skill.
He must be able to manage People.
He must possess ownership and dedication towards the responsibilities.

This position will supervise a team and manage overall customer care center activities of a respective region.
Center in Charge is overall responsible to ensure customer satisfaction by providing reliable, prompt, and friendly service.
Coordinate with all center functions (Executive, Technical Engineer, Accounts, Inventory and Logistics etc.) and to report to regions and head office.
Must be KPI driven.
Sales & revenue target oriented.
Should have knowledge in After Sales Service Operation (Laptop, Desktop, Printer, Scanner and Security Product).
Excellent relationship management with dealer and local sales team.
A passionate sales person to sell IT product and accessories items.
Motivate the customer with positive review to convert the interest into sales.
Target oriented and punctuality are a must requirement in workplace.
Expert in reporting through MS Excel, Power point etc.
Should be fluent in understanding and executing ERP system.
Achieve sales target set by the management and prepare periodic report accordingly.
Coordinate with service department to provide smooth and quality services.
Research and recommend new opportunities, service improvements with proper forecasting.
Any other tasks assigned by the Management.

Customer relationship

Customer Service

Ensure a good customer experience

Problem solving and decision making

Service Operations

Mobile bill, T/A, Medical allowance, Performance bonus, Profit share, Provident fund
Lunch Facilities: Partially Subsidize
Salary Review: Yearly
Festival Bonus: 2

Regular training and certification facility.

Work at office

Full Time

Anywhere in Bangladesh

To apply for this job email your details to admin@chakricircular.com