Agora Limited
Agora Limited
Agora Limited
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Summary
- Vacancy: —
- Location: Dhaka
- Minimum Salary: Negotiable
- Experience: 3 to 4 years
- Published: 7 Jul 2024
Requirements
Education
- Bachelor of Science (BSc) in Computer Science & Engineering
Experience
- 3 to 4 years
- The applicants should have experience in the following business area(s):
Group of Companies
Responsibilities & Context
- Windows SQL Server, Office 365, excellent knowledge on Excel.
- Ensure proper maintenance of Server, Data Analysis,Deep knowledge on Network (LAN & WAN), Router, Switch etc.Installation, configuration and troubleshooting of Windows Server, MS Office, MS SQL server, MS Outlook and POS etc.
- Detection, removal and prevention from all Virus threat for all client systems.
- Maintain current and accurate inventory of hardware, software and other IT related resources.
- Monitoring data connectivity and Internet services.
- Logging the complaint and issuing the complaint ticket number.
- Preparation of complaint report and updating the status of the complaint and save the entire record of activities from logging to closure
- Guiding the end-users to resolve the problem from the known error database.
- Prepare weekly report on IT system related incident
- Maintain liaison with IT logistics providers to ensure on-time delivery of the equipment required by business.
- Ensure after-sales service of the equipment by the vendors as per agreement.
- Sourcing new vendors to ensure cost-effective and efficient IT services and reduce dependency on the limited vendors.
Compensation & Other Benefits
- Weekly 2 holidays, Provident fund, Profit share, Medical allowance, Gratuity, Insurance
- Salary Review: Yearly
Workplace
Work at office
Employment Status
Full Time
Job Location
Dhaka