IT Technical Support-Executive

Santic (Bangladesh) Co., LTD

 

Santic (Bangladesh) Co., LTD

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Summary

• Vacancy: 2
• Age: at least 25 years
• Location: Dhaka (Ashulia)
• Minimum Salary: Negotiable
• Experience: At least 2 years
• Published: 6 Jul 2024

 

Requirements

Education

• Diploma in Computer, Bachelor of Computer Application (BCA)

• Bachelor’s Degree in Computer Science and Engineering or related field, minimum 2+ years experience in computer networks and systems maintenance. Or,
• Diploma in CSE or EEE, 3 years experience in computer networks and systems maintenance

Experience

• At least 2 years
• The applicants should have experience in the following business area(s):
  Garments, Buying House

Additional Requirements

• Age at least 25 years

Able to handle work pressure

Responsibilities & Context

• Install, configure, and maintain computer hardware, software, and networks.
• Troubleshoot hardware and software issues, including desktops, laptops, printers, and servers.
• Provide technical support to users, including troubleshooting and resolving IT-related problems.
• Ensure security of IT systems, including data backup, antivirus protection, and access controls.
• Manage and monitor network infrastructure, including routers, switches, firewalls, and VPNs.
• Implement and enforce IT policies, procedures, and standards to ensure compliance and security.
• Evaluate and recommend new technologies, tools, and solutions to improve efficiency and productivity.
• Collaborate with other departments to understand IT needs and requirements.
• Plan and execute IT projects, including upgrades, migrations, and installations.
• Document IT systems, configurations, and procedures for knowledge sharing and training.

Skills & Expertise

Sincere and Honest

Compensation & Other Benefits

• Salary Review: Yearly
• Festival Bonus: 2

Workplace

Work at office

Employment Status

Full Time

Job Location

Dhaka (Ashulia)

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