Bahaza
Bahaza
Bahaza
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Summary
- Vacancy: 7
- Age: 25 to 40 years
- Location: Dhaka (DOHS Mohakhali)
- Salary: Tk. 12000 – 16000 (Monthly)
- Experience: 1 to 5 years
- Published: 4 Jul 2024
Requirements
Education
- Bachelor/Honors, Masters, Diploma in Computer
- Preferred Professional Certification: GDS,IATA
- Training/Trade Course: Training Trade Course: GDS exparts,BSP,Reservation,Airlines reservation,Hospitality
Experience
- 1 to 5 years
- The applicants should have experience in the following business area(s):
Travel Agent - Freshers are also encouraged to apply.
Additional Requirements
- Age 25 to 40 years
- Minimum Typing Speed is Required for this job is: 25WPM (Word Per Minute)
- Use GDS systems like Sabre, Amadeus, and Galileo (training provided).
- Knowledge of Adobe Photoshop, Adobe Illustrator, Digital Marketing, Social Media Marketing, and relevant software is advantageous.
Responsibilities & Context
Your Main Responsibility or Daily Task is:
- Make bookings for flights, hotels, tours, activities, transfers, and other services. (Training Provided by us)
- Be flexible with government holidays and follow the work schedule.
- Answer customer calls, provide information about products/services, send quotes, and create invoices.
- Communicate with customers via email, phone, social media, and in person.
- Build and maintain relationships with existing clients while attracting new customers.
- Plan travel itineraries based on provided flight and tour package details.
- Respond to client queries online and offline. Explain tour packages and itineraries to clients. Stay updated on airline promotional offers.
- Make and confirm bookings via GDS, online portals, email, or phone.
- Manage online reservations and process ticket refunds.
- Perform other tasks assigned by management.
- Coordinate travel arrangements from start to finish.
- Provide current travel-related information to customers.
- Maintain professional communication standards with customers and suppliers.
- Promote the business through social media and other platforms.
- Submit daily work reports regularly.
- Handle multiple tasks efficiently.
- Address complaints, offer solutions, and follow up for resolution within deadlines.
Skills & Expertise
Computer skill
Contract
Honest and dedicated
Live Chat
Night Shift
Online Communication
talesales
Compensation & Other Benefits
- Mobile bill, Credit card, Performance bonus
- Festival Bonus: 2
- Free Lunch
- Free Coffee & Snacks.
- Profit Share
- Salary Bank Account
- Loan Facility from Bank
Workplace
Work at office
Employment Status
Full Time
Job Location
Dhaka (DOHS Mohakhali)
Job Highlights
- Bahaza.com Portal operation
- Air Ticket Reservation,Ticket issue,Reissue,Refund and Void.
- Over phone,chat and email customer support,Operate GDS,IATA,BSP and LCC.
- Communicate with Corporate Clients, Airlines and vendors.