IT Officer

Olila Glass Industries Ltd.

 

Olila Glass Industries Ltd.

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Summary

• Vacancy: 1
• Location: Dhaka
• Salary: Tk. 18000 – 20000 (Monthly)
• Experience: 2 to 3 years
• Published: 8 Jul 2024

 

Requirements

Education

• Diploma in Engineering in Computer Science & Engineering

Experience

• 2 to 3 years
• The applicants should have experience in the following business area(s):
  Manufacturing (FMCG), IT Enabled Service, Group of Companies

Additional Requirements

• Prior experience in an IT support role.
• Windows SQL Server, Office 365, excellent knowledge on Excel.
• Good knowledge on CCTV system, Computer Hardware Troubleshooting, ERP Software, Expert in Online Meeting like as Zoom, IP Network, IT Support Service & Networking.
• Hands-on experience with network devices like Cisco, MikroTik and Fortinet.
• Sound knowledge of Wi-Fi routers and access points.
• Proficiency in hardware/software troubleshooting.
• Strong understanding of local networking, IT device/asset management and network monitoring.

Responsibilities & Context

• Ensure proper maintenance of Server, Data Analysis, Deep knowledge on Network (LAN & WAN), Router, Switch etc. Installation, configuration and troubleshooting of Windows Server, MS Office, MS SQL server, MS Outlook and POS etc.
• Detection, removal and prevention from all Virus threat for all client systems.
• Maintain current and accurate inventory of hardware, software and other IT related resources.Install, configure, and maintain computer hardware, software, and networks.
• Troubleshoot hardware and software issues, including desktops, laptops, printers, and servers.
• Provide technical support to users, including troubleshooting and resolving IT-related problems.
• Ensure security of IT systems, including data backup, antivirus protection, and access controls.
• Collaborate with other departments to understand IT needs and requirements.
• Maintain liaison with IT logistics providers to ensure on-time delivery of the equipment required by business.
• Ensure after-sales service of the equipment by the vendors as per agreement.
• Sourcing new vendors to ensure cost-effective and efficient IT services and reduce dependency on the limited vendors.
• Prepare weekly, Monthly report on IT system related incident.

Skills & Expertise

Communication

Computer Hardware Troubleshooting

Hardware & Networking

IT Support Service

Maintenance

Compensation & Other Benefits

• Mobile bill
• Salary Review: Yearly
• Lunch Facilities: Partially Subsidize
• Festival Bonus: 2

Workplace

Work at office

Employment Status

Full Time

Job Location

Dhaka

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