Rhythm Jewelry Ltd.
Rhythm Jewelry Ltd.
Rhythm Jewelry Ltd.
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Summary
- Vacancy: 1
- Location: Dhaka
- Minimum Salary: Negotiable
- Experience: At least 2 years
- Published: 9 Jul 2024
Requirements
Education
- Diploma, Bachelor/Honors
Experience
- At least 2 years
- The applicants should have experience in the following business area(s):
Design/Printing/Publishing, Trading or Export/Import, Airline, Group of Companies, GSA
Additional Requirements
Behavioral Skills:
•Hardworking
•Takes additional responsibility
•Communication
•Energetic
•Continuous learning drive
Knowledge:
•Strong mathematical skills
•Understanding of basic statistics
Responsibilities & Context
Job Context:
The role is responsible for tabulating the total amount, receiving the payment and issuing receipt, refund, credit or requisite change to the customer in a timely manner. Additionally, the role contributes to the sales during peak / rush hours.
Job Responsibilities:
Commercial: Customer Management
Greet customers, including answering phone calls & directing customer inquiries to appropriate party Answer routine billing questions/issues from customers, take assistance of BOS and / or store manager whenever required Resolve escalated issues with angry customers, coordinate with store staff as & when required.
Process Outcome:
Superlative customer Service
Effective issue resolution
Performance Measure:
Adherence to timelines
Zero deviation from the procedure
Commercial: Payment Processing & Billing
Examine products being purchased for damages and price accuracy, coordinate with retail staff for product inquiries and price checks
Receive and process all payments according to standard procedure, take assistance of BOS and / or store manager whenever required
Scan products, operate scanning equipment, fix scanning issues whenever required
Process credit and debit cards for payments, help customers use processing equipment properly
Count money back to customer in an accurate and concise manner
Generate bills & payment receipts, ensuring due compliance, and hand them over to the customer
Process Outcome:
Accuracy of payment processing & billing
Minimum Possible time for billing process
Superlative customer Service
Performance Measure:
Adherence to timelines
Zero deviation from the procedure
Commercial: Sales Support
Inform customers about services & schemes available and assess customer needs
Provide a helping hand to store staff in sales during rush / peak hours
Process Outcome:
Sales contribution
Performance Measure:
Adherence to timelines
Zero deviation from the procedure
Commercial: Cashiering & Store Support
Assist in the opening and closing of a retail store which includes but isn’t limited to cash handling and deposits.
Assist in the maintenance of store front and retail displays
Complete processes and maintain applicable paperwork and records
Reconcile revenue at the end of the day ensuring revenue equals receipts
Process Outcome:
Compliance to procedures & regulations
Revenue reconciliation
Performance Measure:
Adherence to timelines
Zero deviation from the procedure
Skills & Expertise
Hard Working
Skills Required: Energetic and selfmotivated
Compensation & Other Benefits
- Mobile bill, Provident fund
- Salary Review: Yearly
- Festival Bonus: 2
As per company policy.
Workplace
Work at office
Employment Status
Full Time
Job Location
Dhaka