Impel Service & Solutions Limited
Impel Service & Solutions Limited
Impel Service & Solutions Limited
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Summary
- Vacancy: 8
- Age: 22 to 32 years
- Location: Dhaka
- Salary: Negotiable
- Experience: At least 1 year
- Published: 8 Jul 2024
Requirements
Education
- Bachelor/Honors
Experience
- At least 1 year
- Freshers are also encouraged to apply.
Additional Requirements
- Age 22 to 32 years
- ISP experience preferable
- Should have ability to work hard in the field.
- Should have knowledge in B2C sales.
- Must have experience in retail sales by door to door client visit.
- Smart and energetic.
- Should have the ability to work in a pressure situation.
- Should be honest and loyal at the workplace.
Responsibilities & Context
- Built and maintain a successful relationship with customers.
- Maintain composure and patience in face-off difficult customer situations.
- Keep customers informed of progress during the issue life cycle and make follow-up calls or communications in a timely manner.
- Outstanding customer service skills and a dedication to the customer service experience.
- Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution.
- Adhering to Incident Management procedures.
- Ability to prepare reports, documentation and provide formal training to users.
- Perform the duties & responsibilities to a high professional and ethical standard and Perform any other tasks assigned by the management.
Compensation & Other Benefits
- Mobile bill, Performance bonus, T/A, Tour allowance
- Salary Review: Yearly
- Festival Bonus: 2
Employment Status
Full Time
Job Location
Dhaka