Quality Control Officer

FIFO Tech

FIFO Tech

 

FIFO Tech

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Summary

  • Vacancy: 05
  • Age: 22 to 32 years
  • Location: Dhaka (Kawran Bazar)
  • Salary: Negotiable
  • Experience: 1 to 3 years
  • Published: 11 Jul 2024

 

Requirements

Education

  • Bachelor degree in any discipline

Experience

  • 1 to 3 years

Additional Requirements

  • Age 22 to 32 years
  • Excellent verbal, written and interpersonal communication skills.
  • Outstanding customer service skills and dedication to providing exceptional customer service.
  • Must be proficient with MS Office.
  • (Microsoft Excel preferred) Focus on quality and customer service.
  • Solid Time Management skills.
  • Telco Background highly recommended.

Responsibilities & Context

  • Monitoring inbound and outbound call,
  • Customer Service performance.
  • Developing, creating and implementing call center quality processes and procedures.
  • Prepare, monitor and analyze daily reports for productive actions.
  • Provide feedback to Call Center Supervisor and concern department.
  • Perform other duties as assigned.

Skills & Expertise

BPO Industries

Call Center

Data Entry

Workplace

Work at office

Employment Status

Full Time

Job Location

Dhaka (Kawran Bazar)

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