Digital Group BD
Digital Group BD
Digital Group BD
Follow
More jobs from this company
Summary
- Vacancy: 10
- Location: Rangpur (Pirganj)
- Minimum Salary: Negotiable
- Experience: At least 1 year
- Published: 11 Jul 2024
Requirements
Education
- Graduate/ Postgraduate/ Diploma in Front Office Management.
- Academic qualification will be relaxed for experienced candidate.
Experience
- At least 1 year
Additional Requirements
Experience:
• Minimum one year. Those who do not meet the minimum criteria need not apply.
• Good organizational skills
• Proficiency in Microsoft Office
Responsibilities & Context
- Greet and welcome guests and visitors in a polite and professional manner.
- Answer phone calls, take messages, and redirect calls to appropriate departments.
- Manage incoming and outgoing mail, including organizing and distributing packages.
- Assist with scheduling appointments, meetings, and conference room bookings.
- Excellent interpersonal and communication skills, both verbal and written.
- Strong customer service orientation with a professional and positive demeanor.
- Ability to multitask and prioritize tasks in a fast-paced environment.
- Answering incoming calls from customers and ensuring instant customer satisfaction
- Respond to customer inquiries
- Receiving customer complaints and inputting those in the system for necessary measures and providing them information about the resolution of the same
- Troubleshoot/ helping to resolve customer service problems
- Provide general information
- Maintaining a high standard of call quality as per the requirement of the organization. Employment Status:
Job Location:
• Projapara, Pirganj Sadar, Pirganj, Rangpur.
Compensation & Other Benefits
As per company policy.
Workplace
Work at office
Employment Status
Full Time
Gender
Only Female
Job Location
Rangpur (Pirganj)