Contact Center Officer

Impel Service & Solutions Limited

Impel Service & Solutions Limited

 

Impel Service & Solutions Limited

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Summary

  • Vacancy: 15
  • Age: 21 to 28 years
  • Location: Dhaka (Uttara)
  • Salary: Tk. 13000 – 19000 (Monthly)
  • Experience: At least 1 year
  • Published: 11 Jul 2024

 

Requirements

Education

  • Bachelor/Honors

Experience

  • At least 1 year
  • The applicants should have experience in the following business area(s):
    BPO/ Data Entry Firm, Call Center
  • Freshers are also encouraged to apply.

Additional Requirements

  • Age 21 to 28 years
  • Well conversant in Bangla & English language
  • Flexibility to do any roster based duty schedule

Responsibilities & Context

  • Receive Inbound Calls or Make Outbound Calls/ tele sales/ telemarketing calls.
  • Explaining ideas and information to customers.
  • Dealing with customer files, records etc.
  • Full-time work with 9 hours of shifting duty.
  • Flexible to work in any shift (day/evening/night shifts)
  • Should be able to convince people over the phone.

Skills & Expertise

Computer skill

Customer Support/ Client Service

Good at Microsoft Word and Microsoft Excel

Good communication skills

Workplace

Work at office

Employment Status

Full Time

Job Location

Dhaka (Uttara)

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