International Homeware
International Homeware
International Homeware
Follow
Summary
- Vacancy: —
- Age: 28 to 40 years
- Location: Dhaka (Baridhara J Block)
- Salary: Negotiable
- Experience: At least 10 years
- Published: 11 Jul 2024
Requirements
Education
- Bachelor of Business Administration (BBA), Bachelor of Science (BSc) in Computer Science & Engineering, Bachelor of Science (BSc) in Business Studies, Master of Science (MSc) in Computer Science & Engineering
Bachelor’s degree in Business Administration, Marketing, E-commerce, or a related field; MBA or advanced degree in a relevant field strongly preferred.
Experience
- At least 10 years
Additional Requirements
- Age 28 to 40 years
- 10+ years of experience in e-commerce management, preferably within the high-end retail or homeware industry.
- Proven track record of driving significant e-commerce growth and achieving substantial sales targets.
- Extensive knowledge of digital marketing strategies and tools, including advanced SEO, SEM, PPC, and social media tactics.
- Proficiency in e-commerce platforms, content management systems (CMS), and advanced analytics tools.
- Strong understanding of UX/UI principles and best practices for website design and navigation.
- Excellent leadership, communication, and project management skills.
- Strong analytical and problem-solving abilities.
- Ability to thrive in a fast-paced, dynamic environment and adapt to changing priorities.
- Passion for homeware products and the retail industry.
Preferred Skills:
- Experience with international e-commerce operations and cross-border logistics.
- Familiarity with emerging technologies such as AI and machine learning for personalized shopping experiences.
- Experience in managing large-scale digital transformation projects.
- Proven experience in omnichannel retail strategy and execution.
- Expertise in using CRM systems to drive customer engagement and loyalty.
Responsibilities & Context
Company Overview:
International Homeware is a leading brand in the Bangladesh Homeware market, renowned for offering innovative & high-quality products to customers. We are seeking a highly skilled and experienced E-commerce Manager to lead our online retail operations. This role is crucial for driving our digital sales strategy, enhancing our online presence and delivering an exceptional customer experience.
Key Responsibilities:
E-commerce Strategy Development:
- Develop and implement comprehensive e-commerce strategies to drive online sales growth and enhance customer engagement.
- Analyze market trends, customer behavior, and competitive landscape to identify opportunities for growth and innovation.
Website Management:
- Oversee the day-to-day management of our e-commerce website, ensuring a seamless and user-friendly shopping experience.
- Collaborate with web developers and designers to optimize website functionality, design, and performance.
Digital Marketing:
- Coordinate with the digital marketing team to develop and execute online marketing campaigns, including SEO, SEM, PPC, email marketing, and social media.
- Monitor and analyze the performance of digital marketing initiatives, adjusting strategies to maximize ROI.
Product Management:
- Work closely with the product development and inventory teams to manage online product listings, ensuring accurate and compelling product descriptions, images, and pricing.
- Implement and manage promotional campaigns, discounts, and special offers.
Customer Experience:
- Enhance the online shopping experience by implementing best practices in customer service, user interface design, and website navigation.
- Handle escalated customer inquiries and complaints, ensuring timely and satisfactory resolutions.
Data Analysis and Reporting:
- Utilize advanced analytics tools (e.g., Google Analytics, Adobe Analytics, Shopify Analytics) to track key performance indicators (KPIs) and generate detailed reports on website traffic, sales, and customer behavior.
- Provide insights and recommendations to senior management based on data analysis.
Team Leadership:
Lead and mentor a team of e-commerce and digital marketing professionals, fostering a collaborative and results-driven work environment.
Set performance goals, conduct regular reviews, and provide ongoing training and development.
Vendor and Partner Management:
- Manage relationships with third-party vendors, including payment processors, logistics providers, and marketing agencies.
- Negotiate contracts and service agreements to ensure optimal terms and conditions.
Employment Status
Full Time
Gender
Only Male
Job Location
Dhaka (Baridhara J Block)
Job Highlights
International Homeware is seeking a highly skilled and experienced E-commerce Manager to lead our online retail operations.