Islamic Relief Bangladesh

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Summary

Education

Bachelor of Social Science (Pass) in Development Studies, Bachelor of Science (BSc) in Economics or any other relevant subjects.

Experience

Additional Requirements

The incumbent will be based in Bhasanchar.

Experience in Humanitarian Response, Development sector, preferably General Food Assistance Program.

Essential:

Ensure the CFRM for the project participant according to the IR Principle and guideline- 30%

Receiving & recording complaints and feedback from the rightsholders/ FDMNs regarding their entitlements under GFA project.
Maintaining CFM channel (Submission and response collection) in coordination with the donor- WFP.
Ensure registering regular complaints and Feedback
Assist beneficiaries in solving problems in the distribution center Ensuring the entitlement to the complainants as per WFP response against the relevant complaint.
Support finalizing the project participant by ensuring endorsement and validation from relevant authorities
Daily CFM report submission to WFP and MEAL Officer

Implementation Project interventions on CFRM- 20%

Organize pre and post-distribution meetings with stakeholders.
Organize pre- and post-distribution meetings with retailers, volunteers, & other stakeholders for the smooth operation of the FFM and e-voucher outlets.
Data collection through online software like Kobo Toolbox, ODK for PDM and other studies in the project.
Monthly reporting on the status of complaints and feedback, and response (from WFP).
Monthly reporting on Dummy Card bills and retailer’s payments (for Fresh Food Market).

Mobilize the FDMN community for receiving complaints and response-20%

Do effective and appropriate networking and coordination with different stakeholders to ensure CFRM-10%

Effective communication with Majhi, SMS and protection sector for appropriate ensure through CFRM at the FDMN community in Bhasanchar
Involve Majhi, SMS volunteers and government representatives in the implementation of the project
Liaison & Networking with different stakeholders for referral linkage
Monitoring & Evaluation -10%
Collect data, analyze and prepare report
Regular monitoring of the outlet and FFM activities and conduct onsite monitoring, exit monitoring, and food safety and quality monitoring.
Monitor project activities and identify areas for improvement on CFRM from the field

Others-10%

Maintain the stock book, inventory and other essential registers properly and timely in an effective manner
Support in the procurement of materials like requisition, follow-up, etc.
Willing and able to travel frequently for extended periods and to remote areas of the projects
Willing and able to travel frequently for extended Activities. periods and to remote areas of the projects and able to travel frequently for extended periods and to remote areas of the projects
Participate & involved with seasonal programs (Ramadan, Qurbani, Winterization, etc.) activities
Ensure the safety of team members from any harm, abuse, neglect, harassment, and exploitation to achieve the program’s goals on safeguarding implementation and as well as Act as a key source of support, guidance, and expertise on safeguarding. for establishing a safe working environment
Being a member of Islamic Relief as a child-friendly organization, it is the core responsibility and obligation of each staff member to understand and obey IR Child Protection & PSEA Policy and respond accordingly as and when required
Perform any other duties assigned by the Supervisor.

Hardship allowance, Free accommodation, and other benefits will be provided as per organizational HR policy.

Work at office

Full Time

Only Female

Noakhali (Hatiya)