IT Manager

Renaissance Dhaka Gulshan Hotel RDGH

Renaissance Dhaka Gulshan Hotel RDGH

 

Renaissance Dhaka Gulshan Hotel RDGH

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Summary

  • Vacancy: 1
  • Age: at most 45 years
  • Location: Dhaka
  • Salary: Tk. 100000 – 180000 (Monthly)
  • Experience: 7 to 10 years
  • Published: 3 Aug 2024

 

Requirements

Education

  • Bachelor of Computer Application (BCA)

Experience

  • 7 to 10 years
  • The applicants should have experience in the following business area(s):
    Hotel

Additional Requirements

  • Age at most 45 years

Responsibilities & Context

  • Managing Technology Needs within Budget Targets·
  • Assists and/or provides input to IT Leadership for CAPEX and department operating budgets based on anticipated IT projects and property support/needs requirements.
  • Confirms that property/properties are in compliance with appropriate Marriott International Policies (MIPs) and Information Security Manuals (ISMs).
  • Implements solutions as directed to resolve discrepancies.
  • Places equipment orders as directed relating to personal computers, telecommunications, local servers/networks; processes invoices for their property/properties.
  • Conducts periodic inventories of applications and hardware; prepares reports as requested.
  • Confirms that technology assets are secured.
  • Complies with technology-related vendor contracts. Building and Sustaining Relationships with Customers·
  • Writes and presents proposals, analyses, project plans, cost models, etc. in written and/or oral formats.
  • Provides customer service to associates at dedicated property/properties.
  • Responds to inquiries from customers/vendors/peer group.
  • Provides detailed status reports as requested. Verifying Client Technology Needs are Met·
  • Assists in disaster recovery and business continuity as it relates to technology.
  • Provides technical guidance.
  • Escalates support for all Marriott approved technology solutions (i.e. mobility devices, GPNS) and Request Center Processes.
  • Supports guest and associate internet access requirements.
  • Escalates problems as appropriate through direct supervisor, CLS IT Field and/or Marriott IT resources.
  • Images desktops, installs new software applications, applies patches, maps drives to appropriate server/network.
  • Moves/adds/changes PCs/peripherals; migrating data when necessary.
  • Performs routine desktop backup as scheduled or directed.
  • Provides end-user support.
  • Confirms technology security (i.e. encryption, patch deployment) and technology compliance (i.e. Quarterly ID Audits, MAARK1) measures are in place.
  • Supports unit infrastructure (servers, switches, router, APs etc.) and engages appropriate MI IT and/or Vendor resources.
  • Assists in creating and maintaining secure server environment.
  • Performs server backups and routine preventative maintenance.
  • Pulls through support for corporate, regional and property initiatives.

Compensation & Other Benefits

  • Mobile bill
  • Salary Review: Yearly
  • Lunch Facilities: Full Subsidize
  • Festival Bonus: 2

Attractive Service Charge benefit

Compensatory Duty Meal

Bereavement Leave & Others as per Law

Group Insurance Coverage

Uniform & Complimentary Laundry Facility

Extensive Take Care Activities

Engaging Work Environment

In-house Doctor Support

Comprehensive Learning & Development Program

Career Advancement

Workplace

Work at office

Employment Status

Full Time

Job Location

Dhaka

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