Penrose Bangladesh
Penrose Bangladesh
Penrose Bangladesh
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Summary
- Vacancy: —
- Location: Dhaka (Mirpur 1)
- Salary: Tk. 30000 – 40000 (Monthly)
- Published: 11 Aug 2024
Requirements
Education
- A Level, Bachelor of Business Administration (BBA), O Level
- American International University Bangladesh, North South University, Independent University, BRAC University, will get a preference.
Responsibilities & Context
Job Context:
- We are seeking dedicated and compassionate individuals to join our team as call center representatives.
- American English and excellent communication skills are essential. If you are passionate about helping others and committed to delivering quality service, we invite you to apply and join the Mold Solutions team.
Job Responsibilities:
- Respond quickly to US client inquiries via email, phone, or chat, providing accurate and helpful information.
- Resolve client issues and complaints with professionalism and efficiency.
- Utilize CRM and internal software systems to access client information and update records.
- Collaborate with other departments to address client needs and concerns. Assist in the onboarding process for new clients, ensuring a seamless experience.
- Maintain a high level of product knowledge to effectively address client questions and give them a proper solution.
Compensation & Other Benefits
- Weekly 2 holidays, Over time allowance, Performance bonus
- Salary Review: Half Yearly
- Festival Bonus: 2
Workplace
Work at office
Employment Status
Full Time
Job Location
Dhaka (Mirpur 1)