1000FIX Services Ltd.
1000FIX Services Ltd.
1000FIX Services Ltd.
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Summary
- Vacancy: 2
- Age: 20 to 35 years
- Location: Anywhere in Bangladesh
- Salary: Tk. 15000 – 30000 (Monthly)
- Experience: At least 1 year
- Published: 12 Aug 2024
Requirements
Education
- Diploma in Engineering, Bachelor of Science (BSc), HSC, SSC
Experience
- At least 1 year
- The applicants should have experience in the following business area(s):
IT Enabled Service
Additional Requirements
- Age 20 to 35 years
- Must have patience & competence to work under pressure.
- Willing to work extended hours and work on holidays.
- Understand, interpret, reproduce, and find the problems. Perform Root cause Analysis.
- Must be computer literate and able to produce different analytical report and statements independently.
- Good Team Playing, Good relationship management within team.
- Fluent in English languages (written and speaking).
Responsibilities & Context
- Fully responsible for running and managing the all kind of printer technical support & Solution (On- & Carry in Services).
- Very Good Knowledge about printing Technologies LaserJet, DesignJet and Inkjet and dot matrix nter with hands on Repair Experience.
- Very a good knowledge all kind of IT enable devices, OS, TCP/IP, LAN, WLAN, switch, Router vironment.
- Implement and manage defined technical support processes, procedures and KPI.
- Supplier Claim Management, Credit Management, Labor Cost Management, Meeting Management h Principle.
- Implement Spare parts sourcing and proper buffer planning based on call volume analysis.
- Very Good Knowledge in Out of Warranty services business. Spare parts management.
- Define and manage the device troubleshooting process for all software and hardware releases.
- Direct management of the repair technicians and ensuring all repairs are carried out safely and to the hest standards possible.
- Maintaining the company’s on-site support management, Proper Service Call distribution and proper ized the technical Engineer’s.
- Making 360 degree technical analysis report, daily report, weekly & monthly report and submit to head of Technical Services.
Skills & Expertise
computer printer servicing
Printer servicing
Scanner
Compensation & Other Benefits
- T/A, Mobile bill, Medical allowance, Performance bonus, Profit share, Provident fund
- Lunch Facilities: Partially Subsidize
- Salary Review: Yearly
- Festival Bonus: 2
Workplace
Work at office
Employment Status
Full Time
Job Location
Anywhere in Bangladesh