General Manager – F&B

Cityscape International Ltd

 

Cityscape International Ltd

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Summary

• Vacancy: 1
• Age: at least 30 years
• Location: Dhaka (Gulshan)
• Salary: Negotiable
• Experience: At least 5 years
• Published: 15 Aug 2024

 

Requirements

Education

• Bachelor/Honors, Masters

Experience

• At least 5 years
• The applicants should have experience in the following business area(s):
  Food (Packaged)/Beverage, Real Estate, Group of Companies, Developer

Additional Requirements

• Age at least 30 years

• Ideal Candidate Profile: International Expertise: A proven track record as an General/Operations Manager or senior leader in F&B within the luxury hospitality industry. Experience managing operations in five-star hotels, Michelin-starred restaurants, or high-profile global F&B venues is essential.
• Operational Excellence: Deep knowledge of F&B operations, with a focus on delivering excellence in service, efficiency, and culinary artistry. You possess a global perspective and the ability to seamlessly integrate international best practices into the local operational context.
• Proactive Leadership: A proactive, hands-on leader with the ability to inspire and lead a multicultural team to deliver exceptional guest experiences. Your management style fosters engagement, development, and a shared commitment to excellence.
• Financial Acumen: Strong financial management skills with experience in budgeting, cost control, revenue optimization, and delivering operational efficiencies without compromising the guest experience. You can balance profitability with service excellence.
• Service-Oriented: A commitment to delivering exceptional service at every level of the guest journey. You understand the expectations of a discerning international clientele and have a proactive approach to guest satisfaction.
• Culinary Passion: A deep appreciation for culinary artistry and a commitment to maintaining the highest standards of food quality, presentation, and innovation. Experience collaborating with renowned chefs and culinary teams is a plus.
• Cultural Sensitivity & Global Mindset: Experience working in diverse, multicultural environments, with the ability to cater to an international clientele with varying tastes and preferences. A genuine understanding of cultural nuances and how they influence dining experiences is essential.

Responsibilities & Context

Position Overview: We are seeking an exceptional General Manager – F&B to join our prestigious team and lead the operations of our food and beverage venues to new heights of sophistication. As the architect of our F&B operations, you will ensure that our dining experiences embody excellence at every level—from culinary innovation to impeccable service and seamless logistics. The ideal candidate will have a global mindset, a proactive approach, and a deep understanding of the luxury hospitality sector, ensuring that our venues consistently deliver world-class experiences.

Key Responsibilities:

• •Operational Mastery: Oversee the day-to-day operations of all F&B outlets, ensuring flawless execution and alignment with the brand’s global standards of luxury and excellence. Your proactive leadership will ensure smooth operations across all service touchpoints, from the kitchen to front-of-house.
• Strategic Planning: Collaborate closely with senior leadership to develop and implement strategic initiatives that enhance the F&B offering. Identify opportunities for innovation, efficiency, and revenue growth while maintaining the highest standards of service and quality.
• Exemplary Service Delivery: Set and uphold standards of excellence in service, ensuring that every guest interaction reflects the brand’s commitment to perfection. Drive a culture of proactivity and anticipatory service, empowering teams to exceed guest expectations at every opportunity.
• Team Leadership & Development: Lead, mentor, and inspire a diverse team of F&B professionals, from service staff to culinary experts. Foster a culture of continuous improvement, ensuring that each team member upholds the values of luxury, creativity, and exceptional service.
• Financial Performance: Manage the financial aspects of F&B operations, including budgeting, forecasting, and cost control. Drive operational efficiency while enhancing the guest experience and maintaining the premium quality that defines our brand.
• Guest Experience & Satisfaction: Ensure that every guest experience is extraordinary, fostering relationships with high-profile guests, VIPs, and international clientele. Proactively engage with patrons, gathering feedback and continuously refining the service offering to maintain our reputation for world-class excellence.
• Culinary Innovation & Quality Assurance: Work in close collaboration with the Executive Chef and culinary team to ensure that the menus reflect the latest global culinary trends while maintaining the essence of our brand’s identity. Oversee quality control processes to guarantee that all F&B offerings are prepared to the highest standards.
• Compliance & Safety Standards: Ensure compliance with all relevant health, safety, and hygiene regulations, both local and international. Maintain rigorous operational standards that reflect our commitment to luxury, sustainability, and guest well-being.
• Event & Experience Planning: Lead the planning and execution of exclusive dining events, VIP experiences, and seasonal offerings. Collaborate with the marketing team to design promotions and events that align with the brand’s image and appeal to our global clientele.

What We Offer:

•Executive-Level Compensation Package: Competitive salary, reflective of your international expertise and the prestigious nature of our brand, plus performance-based bonuses.

•Comprehensive Benefits: International health coverage, dining privileges, travel benefits, and access to exclusive industry events and training opportunities.

•Professional Development: Opportunities for career growth within a global hospitality brand, including international assignments and leadership training programs with some of the most respected names in the industry.

•World-Class Environment: Work in a luxurious, world-class setting that celebrates excellence, innovation, and a commitment to delivering the best possible guest experiences.

Skills & Expertise

Communication Skill

Cultural Sensitivity

Finance Management

Health and Food Safety

Management and Leadership

operational excellence

Planning and monitoring

Proactive and Positive attitude

Service Oriented

Time Management and Prioritization

Compensation & Other Benefits

• Performance bonus
• Salary Review: Yearly
• Festival Bonus: 2

Executive-Level Compensation Package: Competitive salary, reflective of your international expertise and the prestigious nature of our brand, plus performance-based bonuses.
Comprehensive Benefits: International health coverage, dining privileges, travel benefits, and access to exclusive industry events and training opportunities.
Professional Development: Opportunities for career growth within a global hospitality brand, including international assignments and leadership training programs with some of the most respected names in the industry.
World-Class Environment: Work in a luxurious, world-class setting that celebrates excellence, innovation, and a commitment to delivering the best possible guest experiences.

Workplace

Work at office

Employment Status

Full Time

Job Location

Dhaka (Gulshan)

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