Operation Executive (Service & Facility Management)

ProFacility Services

ProFacility Services

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Summary

• Vacancy: 4
• Age: 22 to 27 years
• Location: Dhaka (Vatara)
• Published: 22 Aug 2024

Requirements

Education

Bachelor’s degree in Business Administration, Management, or a related field

Additional Requirements

• Age 22 to 27 years

Technical Skills:

• Proficiency in MS Office (Word, Excel, PowerPoint) and operations management software.
• Strong understanding of facility management practices and service delivery standards.

Personal Attributes:

• Strong leadership and team management skills.
• Excellent communication and interpersonal skills.
• Ability to handle multiple tasks and meet deadlines.
• Strong problem-solving skills with a focus on client satisfaction.
• High level of organizational and time-management abilities.
• Flexibility to work in a dynamic environment and adapt to changing client needs.

Additional Requirements:

• Willingness to travel to client locations as required.
• Understanding of local regulations and standards related to facility management.

Responsibilities & Context

Location: Bashundhara R/A

Reports to: Deputy CEO

Job Summary: We are looking for a proactive and organized Operation Executive to join our team in the Service & Facility Management department. The ideal candidate will oversee daily operations, ensuring the efficient delivery of services to our clients. This role requires a hands-on approach to managing staff, coordinating services, and ensuring client satisfaction.

Key Responsibilities:

• Oversee the day-to-day operations of facility management services, including cleaning, pest control, AC maintenance, and other related services.
• Coordinate with clients to understand their needs and ensure services are delivered in a timely and efficient manner.
• Manage and supervise service staff, ensuring they are trained, motivated, and performing to company standards.
• Monitor service quality and address any issues or complaints promptly to maintain high levels of client satisfaction.
• Schedule and allocate resources effectively to meet operational demands and client expectations.
• Prepare and maintain accurate records of service operations, including staff rosters, service logs, and client communications.
• Conduct regular inspections of client premises to ensure compliance with service agreements and quality standards.
• Assist in the development and implementation of operational strategies to improve service efficiency and effectiveness.
• Liaise with vendors and suppliers to ensure timely delivery of materials and services required for operations.
• Ensure compliance with health and safety regulations and company policies at all times.

Workplace

Work at office

Employment Status

Contractual

Gender

Only Male

Job Location

Dhaka (Vatara)

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