Jakson International Limited
Jakson International Limited
Jakson International Limited
Follow
More jobs from this company
Summary
- Vacancy: 01
- Location: Dhaka (Dhaka Sadar)
- Experience: 1 to 3 years
- Published: 22 Aug 2024
Requirements
Education
- Bachelor of Science (BSc) in Electrical & Electronic Engineering, Bachelor of Science (BSc) in Mechanical Engineering
Experience
- 1 to 3 years
- The applicants should have experience in the following business area(s):
Multinational Companies, Industrial Machineries (Generator, Diesel Engine etc.), Power
Responsibilities & Context
JIL is looking for a dynamic and energetic candidate for its Service team who can maintain communication with Cummins and ensure its safety, quality, & compliance, and timely depute technicians to ensure service and thereafter ensure timely collection of bills.
- Maintain liaison with Cummins regarding its principles, customer-related surveys, quality, and compliance issues.
- Maintain warranty documentation for service.
- Coordinate in Cummins Excel Audit or other kinds of audit. Communicate with customers to increase the Net Promoter Score (NPS) of the company.
- Conduct NPS and update the report on the Cummins portal.
- Maintain KPI evaluations and prepare a KPI report.
- Send quotations to customers for service and necessary parts, depute engineers and technicians for timely service, maintain tool records; and maintain service tracking for the team.
- Coordinate in preparing sales invoices after work orders, and ensure bill submission and bill collection within the stipulated time.
Skills & Expertise
MS Excel
MS Outlook
MS PowerPoint
MS Word
Compensation & Other Benefits
- T/A, Mobile bill, Provident fund, Insurance, Gratuity
- Festival Bonus: 2
Workplace
Work at office
Employment Status
Full Time
Job Location
Dhaka (Dhaka Sadar)