Carnival Internet
Carnival Internet
Carnival Internet
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Summary
- Vacancy: 10
- Age: 22 to 30 years
- Location: Dhaka (Badda)
- Salary: Negotiable
- Experience: 1 to 2 years
- Published: 21 Aug 2024
Requirements
Education
- Bachelor of Science (BSc) in Computer Science & Engineering
Experience
- 1 to 2 years
- Freshers are also encouraged to apply.
Additional Requirements
- Age 22 to 30 years
Responsibilities & Context
- Resolving escalated customer complaints via phone call or remote access without the need for team lead intervention.
- Taking ownership of technical issues and working with the core network team to resolve more advanced issues when necessary.
- Documenting troubleshooting and problem-resolution steps.
- Ensuring uninterrupted service delivery.
- Ensuring SLA timeline.
- Monitoring of network.
- Roster based duty.
- 9 hours shift.
Skills & Expertise
CCNA (Cisco Certified Network Associate)
Customer Support/ Client Service
Network Engineering
Problem solving and decision making
Strong communication skills
Telecommunication
Compensation & Other Benefits
- Provident fund, Insurance
- Lunch Facilities: Full Subsidize
- Salary Review: Yearly
- Festival Bonus: 2
Workplace
Work at office
Employment Status
Full Time
Job Location
Dhaka (Badda)