Sarkar Travels
Sarkar Travels
Sarkar Travels
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Summary
- Vacancy: —
- Location: Dhaka
- Salary: Negotiable
- Experience: At most 1 year
- Published: 24 Aug 2024
Requirements
Education
- Bachelor/Honors, Masters, Higher Secondary
Experience
- At most 1 year
- The applicants should have experience in the following business area(s):
IT Enabled Service
Responsibilities & Context
- Must be able to work alone.
- General knowledge of English will get priority.
- Provide excellent customer service to passengers by assisting them with ticket purchases, changes, cancellations, and inquiries about flights, fares, schedules, and policies.
- Sell airline tickets to customers either in person at the ticket counter, over the phone, or online through the airline’s reservation system.
- Manage flight reservations, including booking, confirming, and modifying reservations as per customer requests.
- Calculate fares, taxes, and fees accurately based on the passenger’s itinerary, travel class, and any applicable discounts or promotions.
- Issue electronic or paper tickets to passengers after confirming their bookings and collecting payment.
- Process payments for ticket purchases, including cash, credit/debit cards, vouchers, and other forms of payment accepted by the airline.
- Provide passengers with up-to-date information about flight status, delays, cancellations, and alternative travel options in case of disruptions.
- Assist passengers with baggage-related inquiries, including baggage allowances, fees, restrictions, and lost or delayed baggage issues.
- Inform passengers about special promotions, upgrades, and additional services offered by the airline, aiming to maximize revenue opportunities.
- Maintain accurate records of ticket sales, reservations, transactions, and other relevant data in the airline’s reservation system or database.
- Excellent communication and interpersonal skills.
- Detail-oriented and capable of handling multiple tasks simultaneously.
- Must have Professional Computer skills (MS Word, MS Excel, Power Point, Basic Graphics Design/Canva).
- Speak with clients to answer any queries regarding visa requirements.
- Prepare necessary documents, fill out forms, and maintain files and records.
- Must have a pleasant personality with excellent communication and presentation skills.
- Must be very keen to learn about new things.
- Residence close to our office location will be an advantage.
Skills & Expertise
Air Ticketing and Visa processing.
Air ticketing Reservation
airline marketing
Airlines
Employment Status
Full Time
Job Location
Dhaka