Air Ticket Reservation Executive

Sarkar Travels

Sarkar Travels

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Summary

• Vacancy: —
• Location: Dhaka
• Salary: Negotiable
• Experience: At most 1 year
• Published: 24 Aug 2024

Requirements

Education

• Bachelor/Honors, Masters, Higher Secondary

Experience

• At most 1 year
• The applicants should have experience in the following business area(s):
  IT Enabled Service

Responsibilities & Context

• Must be able to work alone.
• General knowledge of English will get priority.
• Provide excellent customer service to passengers by assisting them with ticket purchases, changes, cancellations, and inquiries about flights, fares, schedules, and policies.
• Sell airline tickets to customers either in person at the ticket counter, over the phone, or online through the airline’s reservation system.
• Manage flight reservations, including booking, confirming, and modifying reservations as per customer requests.
• Calculate fares, taxes, and fees accurately based on the passenger’s itinerary, travel class, and any applicable discounts or promotions.
• Issue electronic or paper tickets to passengers after confirming their bookings and collecting payment.
• Process payments for ticket purchases, including cash, credit/debit cards, vouchers, and other forms of payment accepted by the airline.
• Provide passengers with up-to-date information about flight status, delays, cancellations, and alternative travel options in case of disruptions.
• Assist passengers with baggage-related inquiries, including baggage allowances, fees, restrictions, and lost or delayed baggage issues.
• Inform passengers about special promotions, upgrades, and additional services offered by the airline, aiming to maximize revenue opportunities.
• Maintain accurate records of ticket sales, reservations, transactions, and other relevant data in the airline’s reservation system or database.
• Excellent communication and interpersonal skills.
• Detail-oriented and capable of handling multiple tasks simultaneously.
• Must have Professional Computer skills (MS Word, MS Excel, Power Point, Basic Graphics Design/Canva).
• Speak with clients to answer any queries regarding visa requirements.
• Prepare necessary documents, fill out forms, and maintain files and records.
• Must have a pleasant personality with excellent communication and presentation skills.
• Must be very keen to learn about new things.
• Residence close to our office location will be an advantage.

Skills & Expertise

Air Ticketing and Visa processing.

Air ticketing Reservation

airline marketing

Airlines

Employment Status

Full Time

Job Location

Dhaka

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