Asst. Manager/Dy. Manager, Customer Service

JBS Holdings Ltd.

JBS Holdings Ltd.

 

JBS Holdings Ltd.

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Summary

  • Vacancy: 02
  • Age: 25 to 40 years
  • Location: Anywhere in Bangladesh
  • Salary: Negotiable
  • Experience: 5 to 10 years
  • Published: 25 Aug 2024

 

Requirements

Education

  • Bachelor of Science (BSc) in Civil Engineering

Experience

  • 5 to 10 years
  • The applicants should have experience in the following business area(s):
    Development Agency, Real Estate

Additional Requirements

  • Age 25 to 40 years

Responsibilities & Context

Ensure required service on time to customers for increasing their satisfaction along with increase company reputation.

Initiate improvement customer service by developing existing service procedures for enhancing customer satisfaction.

Moderate/develop the service skill/procedure with changing situations to minimize customer claims/complaints.

Attend to customer questions, complaints and facilitate satisfactory resolution as and when required.

Receive complaints from clients, resolve in accordance with company policy and management decisions as well as make the clients feel well.

Maintain long-term relationships with valued clients and bring referral customers to progress the business.

Preparation for Approval for Handover, Deus before Registration, Approval for Registration, Amount Adjustment, Dues before Name Transfer& Sales Refund.

Obtain approval from Management for Name Transfer, Sales refund, Unit cancellation, Amount adjustment, Address change and any other that relates to customer service on time.

Workplace

Work at office

Employment Status

Full Time

Job Location

Anywhere in Bangladesh

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