Senior Executive/Assistant Manager, Telesales

Masterkey Technology Ltd.

Masterkey Technology Ltd.

 

Masterkey Technology Ltd.

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Summary

  • Vacancy: 02
  • Location: Dhaka (Gulshan)
  • Minimum Salary: Negotiable
  • Experience: At least 1 year
  • Published: 21 Aug 2024

 

Requirements

Education

  • Bachelor of Business Administration (BBA) in Marketing
  • Bachelor’s degree in Business, Marketing, or a related field.

Experience

  • At least 1 year
  • Freshers are also encouraged to apply.

Additional Requirements

  • Minimum 1 years of experience in telesales.
  • Strong communication and interpersonal skills.
  • Excellent sales and negotiation abilities.
  • Leadership and team management skills.
  • Proficiency in CRM software and MS Office Suite.
  • Ability to work under pressure and meet deadlines.
  • Analytical and problem-solving skills.

Responsibilities & Context

Application Procedure: https://forms.gle/XhczWtm85GTRKwfy5

Key Responsibilities:

  • Lead and manage the telesales team to achieve sales targets and KPIs.
  • Engage with potential and existing customers via phone calls, emails, and other communication channels to promote our products/services.
  • Develop and implement effective telesales strategies to maximize sales opportunities and increase customer acquisition.
  • Provide training, guidance, and support to telesales executives, ensuring high performance and motivation.
  • Track team performance, analyze sales data, and prepare reports for management review.
  • Build and maintain strong relationships with customers, ensuring a high level of customer satisfaction.
  • Address customer inquiries, complaints, and issues promptly and effectively.
  • Stay informed about market trends, competitor activities, and customer needs to adapt sales strategies accordingly.
  • Work closely with other departments, including marketing and customer service, to ensure a cohesive approach to customer engagement.

Skills & Expertise

Fluent in written and spoken Bengali-English.

Good communication skills

Problem Solving Ability

Team Leading

Telecommunication

Workplace

Work at office

Employment Status

Full Time

Job Location

Dhaka (Gulshan)

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To apply for this job email your details to admin@chakricircular.com