QMS Manager

Chaity Composite Ltd

 

Chaity Composite Ltd

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Summary

• Vacancy: 01
• Age: 35 to 40 years
• Location: Narayanganj (Sonargaon)
• Salary: Negotiable
• Experience: 7 to 8 years
• Published: 27 Aug 2024

 

Requirements

Education

BBA, MBA or BSC in textile.

Experience

• 7 to 8 years
• The applicants should have experience in the following business area(s):
  Garments, Garments Accessories, Dyeing Factory

Additional Requirements

• Age 35 to 40 years

Responsibilities & Context

A Quality Management System (QMS) Manager in a world-class clothing retail brand plays a critical role in ensuring that the products meet the highest quality standards. The responsibilities of a QMS Manager in this context typically include the following:

1. Developing and Implementing the QMS: System Design: Develop and implement a comprehensive Quality Management System that aligns with industry standards (e.g., ISO 9001) and the brand’s specific needs. Documentation: Create and maintain all necessary QMS documentation, including quality manuals, procedures, work instructions, and records. Compliance: Ensure the QMS meets all regulatory requirements and industry standards.

2. Quality Assurance: Standards Enforcement: Establish quality standards for raw materials, in-process inspections, and final product inspections to ensure consistent quality. Supplier Quality Management: Work closely with suppliers to ensure the quality of materials and components meets the required standards, conducting audits and assessments as necessary. Product Testing: Oversee product testing to ensure compliance with safety, durability, and other relevant standards.

3. Continuous Improvement: Process Optimization: Identify opportunities for process improvements within the production cycle to enhance product quality and reduce defects. Lean and Six Sigma: Implement Lean, Six Sigma, or other continuous improvement methodologies to reduce waste, improve efficiency, and enhance product quality. Performance Metrics: Develop and monitor key performance indicators (KPIs) related to quality, such as defect rates, return rates, and customer satisfaction.

4. Training and Development: Staff Training: Train employees at all levels on quality standards, procedures, and best practices to ensure a culture of quality across the organization. Leadership: Lead and mentor the quality assurance team, providing guidance and support to ensure high performance and continuous professional development.

5. Auditing and Compliance: Internal Audits: Conduct regular internal audits to ensure compliance with the QMS and identify areas for improvement. Third-Party Audits: Coordinate and manage third-party audits, including certification audits, and ensure timely resolution of any non-conformities. Corrective Actions: Oversee the implementation of corrective and preventive actions (CAPA) to address non-conformities and prevent recurrence.

6. Customer Feedback and Complaint Management: Customer Feedback: Monitor customer feedback and complaints, analyze trends, and work with relevant departments to resolve issues and prevent future occurrences. Root Cause Analysis: Perform root cause analysis on significant quality issues and implement corrective actions to address the underlying causes.

7. Risk Management: Risk Assessment: Identify and assess risks related to product quality and safety, and develop strategies to mitigate those risks. Crisis Management: Lead the response to quality-related crises, such as product recalls or significant quality failures, ensuring a swift and effective resolution.8. Cross-Functional Collaboration: Collaboration: Work closely with design, production, supply chain, and marketing teams to ensure that quality considerations are integrated into all aspects of product development and delivery. Communication: Ensure clear communication of quality expectations and performance across all levels of the organization.

9. Reporting: Management Reporting: Provide regular reports to senior management on the status of the QMS, key quality metrics, and any significant quality issues or improvements. Data Analysis: Use data and statistical analysis to drive decision-making and improve quality processes.

10. Innovation and Best Practices: Industry Trends: Stay updated on industry trends, new technologies, and best practices in quality management and incorporate them into the QMS. Benchmarking: Benchmark the brand’s quality performance against competitors and industry leaders to maintain a competitive edge.

11. Sustainability and Ethical Standards :Sustainability: Ensure that the QMS supports the brand’s sustainability goals, including the use of eco-friendly materials and processes.

Ethical Compliance: Oversee compliance with ethical standards in production, including fair labor practices and environmental regulations.

In a world-class clothing retail brand, the QMS Manager must not only ensure product quality but also align the quality management strategies with the brand’s overall vision, customer expectations, and sustainability goals.

Skills & Expertise

Quality Control Management

Quality Management System

Compensation & Other Benefits

• Salary Review: Yearly
• Festival Bonus: 2

As per company policy.

Workplace

Work at office

Employment Status

Full Time

Job Location

Narayanganj (Sonargaon)

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