Farazy Dental & Research Ltd.

More jobs from this company

Summary

Education

Experience

1 to 2 years
The applicants should have experience in the following business area(s):
Hospital, Physiotherapy center, Clinic, Chamber
Freshers are also encouraged to apply.

Additional Requirements

Additional Responsibilities

Data Protection:
Ensure patient information is handled with the utmost confidentiality and in accordance with legal and ethical standards.

Requirements:

Front Desk & Report Delivery:

Greeting: Welcome patients and visitors warmly upon arrival, ensuring a positive first impression.
Check-In: Assist with patient check-in, including verifying personal information, medical records, and insurance details.
Documentation: Collect and manage patient forms, including consent forms and medical history documents.
Record Keeping: Maintain and update patient records and ensure confidentiality and compliance with data protection regulations.
Resolution: Address patient and visitor concerns or complaints, providing timely and effective resolutions.
Support: Offer support to patients and their families throughout their hospital visit, including coordinating with other departments if necessary.
Patients Test Report: Collect test reports from LAB & deliver the report to the right patient.
Statements: Generate and send patient statements for any outstanding balances or co-payments not covered by insurance.
Payment Processing: Process patient payments, including cash, checks, and credit card transactions. Handle refunds and adjustments as needed.
Regulations: Ensure compliance with healthcare regulations, including HIPAA and billing guidelines.
Reporting: Prepare financial reports and summaries related to billing activities, insurance claims, and patient accounts.

Doctor Attendance Appointment Management:

Scheduling: Schedule, reschedule, and cancel patient appointments as needed. Coordinate with medical staff to ensure availability.
Reminders: Send appointment reminders via phone, email, or text message by the support of the call center.
Inquiries: Answer in-person inquiries regarding hospital services, procedures, and general information.
Directions: Provide directions to various departments, rooms, and facilities within the hospital.

Appointment Setting

Communication

Customer Service

Schedule Maintain

Teamwork

Salary Review: Yearly

Work at office

Full Time

Dhaka (Banasree)