Apex Data Management & IT Ltd
Apex Data Management & IT Ltd
Apex Data Management & IT Ltd
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Summary
- Vacancy: 10
- Age: 26 to 36 years
- Location: Dhaka (Banani)
- Salary: Negotiable
- Experience: 2 to 6 years
- Published: 5 Sep 2024
Requirements
Education
- Bachelor/Honors
Experience
- 2 to 6 years
Additional Requirements
- Age 26 to 36 years
Responsibilities & Context
- Customer Service Excellence: Manage end-to-end customer service, ensuring timely, professional delivery aligned with Apex DMIT’s brand promises. Serve as the main point of contact for clients, ensuring consistent quality and satisfaction.
- Quality Assurance & Coordination: Ensure services meet quality standards through coordination with internal teams and vendors. Collaborate with cross-functional teams to maintain quality control and performance goals.
- Revenue Generation & Client Management: Build and maintain client relationships to drive revenue growth. Oversee client payments, vendor coordination, and billing accuracy while working toward sales targets.
- Performance Monitoring & Reporting: Set, monitor, and report on performance goals regularly to ensure alignment with company objectives. Track and analyze service delivery, client satisfaction, and revenue metrics.
- Leadership & Professionalism: Lead teams to achieve results, fostering a culture of excellence. Act as a brand ambassador and stay informed on company policies, marketing strategies, and business practices.
Skills & Expertise
Decision making capabilities
English typing
Excellent communication skill
Learning Attitude
Listening Skill
Proactive and Positive attitude
Problem Solving Ability
Strong analytical ability
Strong computer literacy
The ability to work under pressure
Compensation & Other Benefits
- Weekly 2 holidays, Gratuity
- Festival Bonus: 2
- Attractive Sales Incentives
- Transport Allowance
Workplace
Work at office
Employment Status
Full Time
Job Location
Dhaka (Banani)
Job Highlights
5 Days (Mon-Fri)
Male: Night Shift (6.00 PM – 3.00 AM)
Female: Night Shift (9.00 PM – 6.00 AM